Join Alfa Laval Service Team as a Service Center Team Manager Position Overview As a Team Manager in our Service Center, you will be responsible for supervising, motivating, and guiding a team to deliver exceptional service. You will ensure that operational targets are achieved, foster a positive work environment, and drive continuous improvement in service delivery. Key Responsibilities • Establish and maintain a strong HSE and quality culture within the team. • Manage and develop team capabilities to support the overall Service strategy. • Lead the team by providing clear direction and ensuring that employees perform with a strong customer-oriented mindset. • Develop, motivate, and coach direct reports while ensuring effective competence development. • Manage performance issues within the team appropriately and promptly. • Adapt the availability of internal resources quickly in response to customer demands. • Ensure that jobs are executed according to their priority in close cooperation with coordinators. • Implement continuous safety and efficiency improvements based on ALPS Board meetings, innovative processes, and new technologies. • Conduct employee reviews, including the timely update of competence profiles and skills matrices. • Foster a positive, inclusive, and high-performing team culture. • Drive and implement Kaizen, PRP, and Lean processes on the shop floor. Qualifications and Experience • Diploma or B.Tech in Mechanical Engineering. • Minimum of 7 years of experience for Diploma holders or 5 years of experience for B.Tech graduates. • Relevant experience in team management, shop-floor management, and job planning. • Strong leadership, coaching, and people-management skills. • Excellent communication and interpersonal skills. • Strong customer-service orientation. • Good planning, prioritization, and problem-solving abilities. • Knowledge of HSE, quality systems, ALPS, 5S, Kaizen, PRP, and Lean processes is preferred. Why should you apply: • We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. • An exciting place to build a global network with different nationalities. Your work will have a true impact on Alfa Laval’s future success; you will be learning new things every day, Reporting to: Service Center Manager "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.” #LI-KT1