Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen. Job Summary: Job Title: Certification Specialist Delivers product certification programs requiring interpretation of standards, processes and procedures. Makes technical decisions based on a high degree of knowledge, training and professional experience to maintain the integrity of CSA’s global certification programs. Can act as a backup for the management of activities such as (but not limited to): technical support, staff training, participation in assigned Standard committees, answering technical questions. Working Relationships • Reports to Product Group Manager (PGM) or Team Leader or Assistant Operations Manager • Performs mentoring duties to more junior staff, i.e. Lab Tech’s, Certifier Levels I & II reviewing evaluations, findings letters, client communication (where appropriate) and acceptance of project work as a mentor • Internal & External clients / customers Dimensions • May lead small teams on special projects as identified by management • As requested by Manager, may provide input regarding the performance of Technicians or junior Certifiers Principle Duties & Responsibilities PERFORMANCE • Efficiently manages certification projects concurrently and ensures completion within time frames and cost deadlines in order to generate specified revenue targets. Evaluates products against requirements of national / international standards and precedent decisions. Makes technical decisions. • Handles a wide spectrum of projects including those that are complex generating high revenue levels. • Able to consistently maintain very high productivity while managing multiple projects with on-time and on-budget performance. • Actively looks for efficiencies (continual improvement) and can demonstrate changes made to laboratory operations that have delivered productivity gains year on year. • Identifies and seeks approval for the development of new or improved evaluation processes, standards interpretations and forms & templates. Identifies and seeks approval for the development of new or improved test facilities, including laboratory equipment and procedures. • Reviews test data, reports and authorizes application of CSA Mark. Prepares and / or signs Certification Reports and Certificates of Compliance. • Participates in CSA Technical Network, Technical Panel as required and may support international standards development. Considered a technical authority both inside CSA and across industry as evidenced by participation in technical committees, authoring technical papers, etc. • Represents CSA Group at Public functions. • Provides formal internal and external technical presentations. • Supports team in audit processes. • Conducts manufacturer’s facility assessment for CPC and SMT / SMTC programs. • Conducts construction evaluation, ensuring the unit complies with the construction section of the standard; identifies rationale for compliance or non-compliance. • Collaborates with Lab Technician to create a work order which test are required and; the order of the tests and the number of samples required. • Evaluates products at the customer facility. Witnesses tests performed by the customer on their products. Evaluates construction of products. Reviews customer test methods. Ensures all test equipment are within guidelines. Provides technical briefing on existing requirements. Answers inquiries regarding standards and legal requirements. • Evaluates and qualifies companies in the administration of the CSA Category Certification Program and evaluates and qualifies companies in the administration of the CSA Shared Program or other agency programs. Reviews customer test methods and systems; reviews new / old product designs and all applicable documentation. Ensures all test equipment and quality procedures are within guidelines. Provides training and technical briefings on new and existing requirements. Authorizes application and / or removal of the CSA Mark. • Provides technical information service to external and internal customers including those forwarded by the Client Service Center. Liaises with customer in design stage to ensure requirements of national / international standards are met without compromising confidentiality. • Acts as back up for the Technical Advisor. Provides technical support, specialized training as assigned by Product Group Manager, to staff of CSA, Network Partners, customers or subcontracted independent testing laboratories and ensures technical consistency. Communicates interpretations of requirements to peers and customers. Develops certification practices to solve technical problems involving new technology. • Provides technical guidance and training. Answers inquiries regarding standards and legal requirements. • Acts as a Notified Body representative or Reviewer to support Certification Decision or issuance of Approvals. • May be qualified to perform (CB) Report reviews and conduct Category Audits. • Keeps the Product Group Manager / Lead or Assistant Operations Manager informed of project status as required, pointing out major problems and non-compliance. • Accountable for including the Technical Advisor or Cer