Salary: £30,000 - 35,000 per year Requirements: Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technolog…