Salary: £28,000 - 32,000 per year Requirements: Previous experience providing second-line IT support Strong knowledge of Windows 10/11 and Microsoft technologies Experience supporting Active Directory, Microsoft Entra ID, Exchange Online and Teams Good understanding of networking fundamentals, including TCP/IP, DNS and VPN Experience supporting desktops, laptops, printers and mobile devices Excellent troubleshooting and problem-solving skills Strong communication and customer service skills Abi…