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Client Delivery Manager

digital-368 · New Delhi, India
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We are seeking a Client Delivery Manager (Full-time, Remote) to sit at the centre of our delivery ecosystem, ensuring seamless execution of digital content and creative projects across multiple clients. This role is focused on end-to-end delivery coordination between clients and freelance talent, ensuring every project is delivered on time, on brief, and to a high standard. You will play a critical operational role within the client–talent ecosystem, ensuring clarity, structure, and excellence in execution across all active workstreams. Requirements Responsibilities CLIENT & DELIVERY COORDINATION • Act as the primary point of coordination between clients and freelance talent. • Manage day-to-day delivery across multiple client accounts. • Translate briefs into clear delivery plans and workflows. • Ensure alignment across stakeholders on scope, timelines, and expectations. DELIVERY EXECUTION (CREATIVE & CONTENT) • Oversee execution across multiple project types, including: • Social media content and campaign assets • Copywriting and editorial content • Digital creative (ads, banners, landing pages) • Track progress, deadlines, and quality across all deliverables. • Ensure outputs meet client expectations and agreed standards. • Proactively manage delivery risks and bottlenecks. WORKFLOW & OPERATIONS • Maintain structured workflows across all projects from brief to execution until delivery. • Coordinate freelancers across concurrent workstreams. • Ensure clarity and consistency in briefing and delivery processes. • Maintain visibility across all active projects. Requirements • At least 4–8 years of experience in project management, account management, or delivery roles. • Strong understanding of digital content and creative production workflows. • Experience working with freelance or distributed teams. • Excellent organisational and stakeholder management skills. • Ability to manage multiple fast-moving projects simultaneously. NICE TO HAVE • Experience in agencies, creative studios, or talent platforms. • Exposure to social media or content-led campaigns. • Familiarity with performance marketing environments.

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