<p><strong><span data-contrast="auto"> </span></strong><strong>About Coupang</strong></p> <p>Coupang is one of the world’s fastest-growing e-commerce platforms, redefining the customer experience through technology and operational excellence. In Taiwan, Coupang is rapidly expanding its retail business, focused on delivering best-in-class selection, pricing, and customer experience.</p> <p><strong>Role Overview</strong></p> <p>As a <strong>Retail Business Analyst</strong>, you will play a key role in driving data-driven decision-making across Coupang Taiwan’s retail organization. You will partner closely with Merchandising, Pricing, Supply Chain, and Operations teams to analyze performance, identify growth opportunities, and optimize business outcomes.</p> <p>This role requires strong analytical capabilities, business acumen, and the ability to translate complex data into actionable insights.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Business Performance & Insights</strong></p> <ul> <li>Analyze retail KPIs including sales, margin, inventory turns, and customer behavior to identify trends and performance gaps</li> <li>Provide actionable insights to improve category growth, profitability, and operational efficiency</li> <li>Build dashboards and reports to monitor daily/weekly/monthly business performance</li> </ul> <p><strong>Pricing & Promotion Analytics</strong></p> <ul> <li>Support pricing strategy through competitive benchmarking and elasticity analysis</li> <li>Evaluate promotional effectiveness and ROI, recommending improvements for future campaigns</li> <li>Partner with merchandising teams to optimize assortment and pricing decisions</li> </ul> <p><strong>Inventory & Supply Chain Optimization</strong></p> <ul> <li>Analyze inventory health, demand forecasting accuracy, and replenishment efficiency</li> <li>Identify risks such as stockouts and overstock, and propose mitigation strategies</li> <li>Collaborate with supply chain teams to improve operational efficiency</li> </ul> <p><strong>Strategic Projects</strong></p> <ul> <li>Support strategic initiatives such as new category launches, vendor performance analysis, or market expansion</li> <li>Conduct deep-dive analyses to identify growth opportunities and operational improvements</li> <li>Develop business cases and present recommendations to leadership</li> </ul> <p><strong>Data & Stakeholder Collaboration</strong></p> <ul> <li>Work cross-functionally with Merchants, Operations, Finance, and Tech teams</li> <li>Translate business requirements into data solutions</li> <li>Communicate insights effectively to both technical and non-technical stakeholders</li> </ul> <p><strong>Basic Qualifications</strong></p> <ul> <li>Bachelor’s degree in Business, Economics, Statistics, Engineering, or related field</li> <li>8+ years of experience in business analytics, consulting, e-commerce, or retail</li> <li>Strong analytical skills with proficiency in <strong>Excel and SQL</strong></li> <li>Experience working with large datasets and building dashboards (e.g., Tableau, Power BI)</li> <li>Strong problem-solving skills and attention to detail</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience in e-commerce or fast-paced retail environments</li> <li>Familiarity with pricing, merchandising, or supply chain analytics</li> <li>Proficiency in other data analytic tools (preferred)</li> <li>Strong communication skills in <strong>English</strong> (highly preferred)</li> <li>Ability to thrive in a fast-paced, ambiguous environment</li> </ul> <p><strong>Key Competencies</strong></p> <ul> <li>Data-driven decision-making</li> <li>Strong business judgment</li> <li>Ownership and accountability</li> <li>Stakeholder management and communication</li> <li>Agility and adaptability</li> </ul> <p> </p> <p><strong><span data-contrast="auto">Recruitment Process and Others </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><span data-ccp-props="{"134233279":true,"134245417":false}"> </span><strong><span data-contrast="auto">Recruitment Process </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer</span></li> <li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">The exact nature of the recruitment process may vary according to the sp