Manager of Business Analytics - Fraud

<div class="content-intro"><p>At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.</p> <p>Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.</p> <p>Interested in learning more about how we’re transforming the financing experience and joining our team?</p></div><p><strong>What You’ll Do</strong></p> <p><span data-contrast="auto">Fraud is one of the largest challenges plaguing financial institutions today, with an estimated $27 billion in annual losses from identity theft alone</span><span data-contrast="auto">. In addition to identity theft, there is a growing trend of synthetic IDs, manipulated IDs, and scam incidents.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></p> <p><span data-contrast="auto">Koalafi is continuing to scale its payments and financing platform across direct-to-consumer and merchant channels. As fraud attack strategies evolve alongside this growth, the company is investing in stronger and more adaptive fraud defenses. The </span><strong><span data-contrast="auto">Manager of Business Analytics – Fraud</span></strong><span data-contrast="auto"> will report directly to the </span><strong><span data-contrast="auto">Director of Fraud Strategy & Analytics</span></strong><span data-contrast="auto"> and play a central role in developing and optimizing Koalafi’s fraud risk strategy.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></p> <p><span data-contrast="auto">This role will lead analytical efforts to </span><strong><span data-contrast="auto">develop and iterate fraud policies, evaluate new fraud defense capabilities and data sources, and strengthen fraud monitoring and reporting frameworks</span></strong><span data-contrast="auto">. The position will focus on improving Koalafi’s resilience against evolving fraud trends while enabling responsible growth across new products, channels, and partners. This individual will serve as a key analytical partner to </span><strong><span data-contrast="auto">Product, Engineering, Risk Operations, and other cross-functional teams</span></strong><span data-contrast="auto"> to ensure fraud controls are effectively embedded in customer and merchant workflows.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></p> <p><strong><em><span data-contrast="auto">Fraud Policy Development</span></em></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></p> <p><span data-contrast="auto">Lead the analysis and continuous improvement of Koalafi’s fraud defense framework, including policies, decision rules, thresholds, and model targeting.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></p> <p><span data-contrast="auto">Responsibilities include:</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Analyze fraud trends and attack patterns to continuously strengthen automated and manual fraud defenses.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Develop and iterate fraud defense strategy (rules, policies, thresholds, decision logic) to maintain strong protection against both ambient fraud activity and coordinated fraud attacks.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Design and implement defenses tailored to emerging channels, including direct-to-consumer, to support enterprise-wide scaling initiatives.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":264}"> </span