<p data-renderer-start-pos="677"><strong>About the Role</strong></p> <p>We are looking for a transformational and operationally rigorous leader to lead, coach, and scale a high-performing team of Ministry Growth Partners to hit expansion revenue targets.. This role sits at the center of customer growth, retention, and strategic alignment across our installed base of more than 14,000 customers.</p> <p>As Pushpay continues to evolve our Staq platform and introduce new product offerings, this leader will architect and operationalize a proactive customer growth motion focused on expanding customer value, increasing product adoption, and driving long-term partnership outcomes.</p> <p>This role is equal parts strategic leadership, operational excellence, and customer advocacy. The ideal candidate is passionate about building high-performing teams, creating measurable systems and KPIs, and partnering cross-functionally to ensure customers remain deeply aligned to Pushpay’s vision, products, and long-term roadmap.</p> <p>This leader will directly influence company-wide Net Revenue Retention (NRR), customer expansion, and strategic account health.</p> <p> </p> <p><strong>Why This Role Matters</strong></p> <p>This role is foundational to Pushpay’s next phase of growth. As we continue to evolve our platform and deepen relationships with our customers, this leader will build, coach and inspire the team that ensures our church partners grow alongside us.</p> <p>The Manager, Customer Growth translates company strategy into daily frontline success. By developing high-performing reps, sharpening consultative sales execution, and actively supporting strategic expansion deals, you will play a pivotal role in delivering Net Revenue Retention (NRR) and helping ministry partners accomplish more through technology.</p> <p> </p> <p data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true" data-pm-slice="1 1 ["panel",{"panelType":"info","panelIcon":null,"panelIconId":null,"panelIconText":null,"panelColor":null,"localId":null}]"><em data-prosemirror-content-type="mark" data-prosemirror-mark-name="em">Named as one of BuiltIn ‘<strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Best Places to Work</strong>’ in Seattle, Denver and Dallas for 2025; ranked number <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">10</strong> by Seattle Business Magazine in the ‘<strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Washington’s 100 Best Companies to Work For’</strong> list in the large companies category for 2024; named as a 2025 '<strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Best Places to Work for Women'</strong> by Best Companies Group.</em></p> <p data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true" data-pm-slice="1 1 ["panel",{"panelType":"info","panelIcon":null,"panelIconId":null,"panelIconText":null,"panelColor":null,"localId":null}]"> </p> <p data-renderer-start-pos="911"><strong data-renderer-mark="true">Benefits and Compensation</strong></p> <ul> <li data-renderer-start-pos="1107">100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li> <li data-renderer-start-pos="1193">70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li> <li data-renderer-start-pos="1306">401K match</li> <li data-renderer-start-pos="1320">Hybrid work model - 3 days in the office / 2 days remote each week-COS only</li> <li data-renderer-start-pos="1320">Remote</li> <li data-renderer-start-pos="1390">12 paid Company Holidays</li> <li data-renderer-start-pos="1418">2 paid Volunteer Time Off days</li> <li data-renderer-start-pos="1452"><span class="fabric-text-color-mark" data-renderer-mark="true" data-text-custom-color="#ff5630">20</span> days PTO to start, increases with tenure and seniority.</li> <li data-renderer-start-pos="1521">Paid parental and adoption leave</li> <li style="font-weight: bold;" data-renderer-start-pos="1557"><strong>Compensation Range: $90k-$100k base + $50k-$70k variable = $140k-$170k OTE, depending on location.</strong></li> </ul> <p data-renderer-start-pos="11822"><em data-renderer-mark="true">Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></p> <p data-renderer-start-pos="12151"><strong data-renderer-mark="true">The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.</strong></p> <p data-renderer-start-pos="12151"> </p> <p data-renderer-start-pos="1951"><strong><span class="fabric-text-color-mark" data-renderer-mark="true" data-text-custom-color="#ff5630">What You'll Do</span></strong></p> <p>Build and Scale the Account Growth Function</p> <ul> <li>Design and lead Pushpay’s proactive account growth and expansion strategy across a customer base of 14,000+ organizations.</li> <li>Build and deve