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Field Deployment Engineer

aim · Remote
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Our Field Deployment Engineers are responsible for the physical foundation of autonomy. This role is rooted in automechanical systems expertise - wiring, harnessing, power, mounts, and safety-critical integration on heavy equipment. If the machine isn’t installed correctly, nothing else matters. You ensure AIM systems are installed safely, robustly, and repeatably on real machines in real environments - setting the baseline for everything that follows. About you You are hands-on, methodical, and comfortable working where heavy equipment, wiring, and real-world constraints collide. You thrive in physical systems and take pride in doing the hard work correctly the first time. You are equally comfortable: • routing and terminating wiring harnesses on large machines • installing compute, sensors, power systems, and mounts in harsh environments • validating safety circuits, E-Stops, and lockout/tagout procedures • diagnosing install-time issues caused by vibration, heat, dust, or strain • working outdoors, on-site, in tough conditions You care deeply about safety, robustness, and serviceability - because in the field, install quality determines reliability. About us together Together, we will: • install autonomy systems on heavy equipment safely and repeatably • turn complex installs into standardized, scalable procedures • harden hardware integration against real-world abuse • enable dealers and partners to perform installs independently • build the physical backbone that allows autonomy to scale globally We’ll work in mud, heat, dust, and noise. We’ll iterate on hardware designs and procedures until installs are boring - because boring installs are safe installs. Responsibilities Machine Installation & Hardware Integration • Lead physical installation of AIM hardware on heavy equipment (compute, sensors, wiring, power). • Execute mechanical and electrical integration following standardized install procedures. • Perform initial power-on, safety validation, and hardware acceptance checks. Safety & Robustness • Validate E-Stops, lockout/tagout, and safety-critical wiring. • Identify install-related failure modes (vibration, dust, heat, strain relief). • Propose improvements to mounts, harnessing, enclosures, and service access. Documentation & Dealer Enablement • Create and maintain install guides, wiring diagrams, and checklists. • Define install acceptance criteria and handoff standards. • Train and enable dealers to perform installs safely and independently. Customer Relationship & Trust Building • Act as the bridge between customers and AIM engineering - clear, honest, technically grounded communication. • Manage expectations around downtime, features, maintenance windows, and machine readiness. • Build trust through competence, transparency, and ownership. Travel • Deep immersion on customer sites worldwide • ~40–70% travel depending on deployment cycles. Qualifications Basic qualifications • 5+ years experience in auto mechanics, heavy equipment installation, field service, or similar. • Hands-on experience with wiring, harnessing, sensors, power systems, and safety circuits. • Comfort working on large machines in demanding field environments. • Strong safety mindset and attention to detail. • Ability to work autonomously under ambiguous, high-pressure conditions. • Willingness to travel internationally and domestically, often on short notice. Preferred Qualifications • Experience deploying robotics, autonomous systems, heavy equipment, or industrial automation. • Experience with safety-critical systems, emergency stops, lockout/tagout, or functional safety frameworks. • Familiarity with hydraulics, GNSS systems, perception stacks, or motion control systems. • Experience developing service manuals, install guides, or field engineering playbooks. • OEM or dealer network experience (e.g., Komatsu, Caterpillar, Volvo). How you’ll stand out • You can turn ambiguous field failures into structured, repeatable engineering test cases. • You operate calmly under pressure and lead customers through complex issues. • You write clean documentation, and clean bug reports. • You thrive in the dirt, in the logs, and in the details. • You bridge the gap between engineering vision and field reality. Why AIM? Joining AIM, You Will • Solve a massive set of real-world problems that require scalable earth moving • Accomplish that via deploying and expanding cutting edge tech • Run your workstreams with the largest degree of autonomy • Have an opportunity for rapid growth and a large voice on the direction of the company • Receive company funded medical, dental, vision, 401k, life insurance, gourmet food & perks • Experience a strong onsite collaboration (AIM offices, labs and proving grounds on the east side of the Greater Seattle area) • Have an opportunity to travel to unique sites around the world (Americas, Australia, Africa & more)

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