Inbound Sales Team Manager Location: Remote (LATAM) Working Hours: U.S. Pacific Time Compensation: $1,800 USD per month. Additional bonuses may be available based on performance. Bullpen Talent is hiring an Inbound Sales Team Manager for a U.S. home renovation company. The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments. Homeowners contact the company directly to: • Request renovation / construction estimates • Schedule appointments • Reschedule appointments • Ask questions about services • Follow up on projects We are looking for someone who has previously built and managed this type of team. Responsibilities • Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives • Create processes, scripts, and training materials • Ensure inbound leads are answered quickly and professionally • Monitor team performance and quality • Coach underperforming team members • Maintain strong appointment booking rates • Keep the team motivated, accountable, and productive • Report results and recommend improvements Requirements • Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.) • Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives • Experience recruiting and managing lower-cost remote staff • Experience creating processes and training programs • Strong English communication skills • Available during U.S. business hours • Extremely reliable Ideal Candidate You have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments. You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level. Compensation: $1,800 USD per month, plus bonuses after several months of performance. To Apply Please tell us: • What type of home services company you worked for • How many people you managed • Where the team was located • How you recruited the team • What results the team achieved