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Membership Sales Associate (Inside Sales) - Tuesday-Saturday

sollishealth · Remote
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<p><strong><span data-contrast="auto">About the Role</span></strong><span data-ccp-props="{}"> </span></p> <p>As a Membership Sales Associate at Sollis Health, you will play a key role in growing our membership base by serving as a primary point of contact for prospective members. This role is focused on delivering an exceptional first impression of Sollis through timely, thoughtful, and high-touch engagement with inbound leads.</p> <p>This is an ideal opportunity for a motivated, early-career sales professional who is eager to learn consultative selling within a premium healthcare environment. You’ll gain deep exposure to Sollis’ membership model, sales process, and member experience, with a clear path for growth into a more senior Membership Director role based on performance.</p> <p><strong><span data-ccp-props="{}">Shift: Tuesday–Saturday 8:00a-4:00p ET</span></strong></p> <p><span data-ccp-props="{}"><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"><strong><span data-ccp-props="{"201341983":0,"335559738":240,"335559739":240,"335559740":276}">The role is open to remote work in the following states only </span>California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington and Wisconsin.</strong></span></span></p> <p><strong>Responsibilities</strong></p> <ul> <li>Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text</li> <li>Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members</li> <li>Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services</li> <li>Educate prospective members on Sollis’ care model, services, physician access, and membership benefits</li> <li>Guide qualified prospects through the enrollment process for appropriate membership offerings</li> <li>Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed</li> <li>Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce</li> <li>Participate in tours of Sollis facilities when requested (if located in one of our markets)</li> <li>Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members</li> <li>Provide feedback on lead quality, member questions, and common objections to help improve sales processes and marketing materials</li> <li>Represent Sollis professionally and empathetically in all member-facing interactions</li> </ul> <p><strong>Experience</strong></p> <p>We believe strong candidates come from a variety of backgrounds. For this role, we are ideally looking for:</p> <ul> <li>Bachelor’s degree required</li> <li>2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles. Quota carrying consultative experience preferred.</li> <li>Experience responding to inbound leads, working toward goals, or supporting a sales process is preferred</li> <li>Familiarity with Salesforce or another CRM is a plus (training provided)</li> <li>Comfort working a fixed weekly schedule that includes regular weekend and/or evening hours, including holidays as needed (see Schedule & Time Zone above)</li> <li>Pacific Time working hours required – see Schedule & Time Zone above for the specific hours for this opening.</li> </ul> <p><strong>Skills & Attributes</strong></p> <p>To be successful in this role, candidates will demonstrate:</p> <ul> <li>Strong written and verbal communication skills</li> <li>Comfort engaging prospective members via phone and email</li> <li>High attention to responsiveness and follow-through</li> <li>Natural empathy and customer-first mindset</li> <li>Coachability and eagerness to learn consultative sales skills</li> <li>Strong organizational skills and ability to manage multiple conversations simultaneously</li> <li>Ability to work collaboratively while taking ownership of individual performance goals</li> <li>Interest in healthcare, hospitality, or premium service experiences</li> </ul> <p><strong>Compensation</strong></p> <ul> <li><strong>Base Salary:</strong> $70,000-$80,000</li> <li><strong>On-Target Earnings (OTE):</strong> $110,000 - $120,000 at goal attainment</li> <li>Competitive commission structure with clear performance expectations and growth opportunity</li> </ul> <p><span data-contrast="none">Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: </span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559731":0,"335559737":0,"335559738":0,"335559739":0,"335559740":276}"> </span></p> <ul> <li data-leveltext="●" data-font="Noto Sans Symbols" data-listid="5" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Noto Sans Symbols","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybri

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