GTM Enablement Intern

aircallioinc · Paris Office · Paris Office

<div class="content-intro">Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.   How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.  </div><div> This is an enablement role first — and an AI role because of it. You'll be joining Aircall's GTM Enablement team at a moment when the function is being rebuilt for an AI-native world. Day to day, you'll be doing what great enablement practitioners do: producing content that changes field behaviour, expanding and managing the Aircall Learning Lab, owning the Highspot-to-Confluence content ecosystem, and making sure our GTM teams have sharp, current product knowledge at their fingertips. The AI piece is real — and genuinely unusual — but it serves the enablement mission. We're piloting a structured AI Operating Model to make the function faster, more consistent, and more scalable. Your job is to help prove it works by doing excellent enablement work with it. </div> <div> </div> <div>This internship is based in our Aircall Paris office. Duration will be 6 months.</div> <div> </div> <div> ~60%  Enablement Delivery Content creation, Highspot & Confluence management, Aircall Learning Lab, customer adoption programmes, and GTM product knowledge management. This is the foundation   ~40%  AI OS Pilot Operate and extend a production AI Operating Model built on Claude Code — because it makes the enablement work better, faster, and more consistent. Key Enablement Responsibilities  (~60%) :  <ul> <li> Content Design & Creation This is where you'll spend most of your time. You'll produce assets that  AEs, AMs, SEs/CEs, SDRs, Customers, and Partners actually open and use — not documentation that collects dust in a folder. <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: #333333; margin-left: -2pt;"> Design and produce enablement content across formats: playbooks, one-pagers, quick-reference guides, training decks, demo scripts, and certification materials </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: #333333; margin-left: -2pt;"> Write for diverse GTM audiences adapting tone, depth, and format to each persona </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: #333333; margin-left: -2pt;"> Develop vi

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