<div class="content-intro"><p>Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.</p> <p>Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.</p> <p>Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.</p> <p>At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.</p> <p> </p> <p><strong>How we work at Aircall</strong>: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.</p> <p> </p></div><h2><strong>About the Role</strong></h2> <p>Aircall is looking for a Senior Product Marketing Manager to join our team of customer-centric and collaborative PMMs. In this role, you will own positioning, messaging, and go-to-market strategy & execution for one of Aircall's AI product lines, with a focus on our growing partner ecosystem. You will turn the roadmap into value that resonates with prospects & customers and arm Sales and Customer Success with the enablement material they need to win.</p> <p>Product Marketing sits at the intersection of Product, Marketing, and GTM. You will be a key member of a global, cross-functional team based across the US and Europe. This is a high-visibility role: you will work with Aircall's leadership team and have a real impact on the business.</p> <p>Your work here will directly shape how 22,000+ companies understand what Aircall's AI can do for them. You will have the ownership and the trust to move fast in doing it.</p> <h2><strong>Where you’ll work</strong></h2> <p>This role is based in our New York, NY office. We work hybrid, two days a week in office. </p> <h2><strong>Key Responsibilities</strong></h2> <ul> <li>Own positioning and messaging for your product area, and make sure it ladders up to Aircall's overarching narrative, including verticalized messaging for key industries and segments.</li> <li>Talk directly to customers and use those conversations, plus market research, to sharpen messaging and inform the roadmap.</li> <li>Lead go-to-market for new feature releases: launch plans, enablement content, and the assets that carry your message (web copy, sales decks, case studies).</li> <li>Build and maintain battlecards so GTM teams always have the latest competitive info.</li> <li>Own the activation and engagement strategy for your product area, driving adoption through campaigns, in-app messaging, and lifecycle programs.</li> <li>Partner with our integrations and ecosystem teams where relevant. Help articulate the value of joint solutions across our partner ecosystem.</li> <li>Partner with product, marketing, enablement, data, and leadership to align on priorities and drive results.</li> <li>Monitor the effectiveness of your initiatives. Use data to optimize strategy and report progress to leadership on a regular cadence.</li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li>5+ years of relevant work experience in tech or at a startup, including at least 3 years in Product Marketing.</li> <li>AI fluency: you build repeatable AI workflows, not one-off prompts, and know when to trust, challenge, or override the output. Your bar is better work, not more AI activity, and we'll ask you to prove it: as part of our interview, you'll solve a real business problem live, using AI tools of your choice, in a screen-shared session.</li> <li>Strong project management skills and a proven ability to work cross-functionally to achieve business goals.</li> <li>A data-driven mindset and the ability to set measurable objectives.</li> <li>A proactive communicator who takes initiative and manages projects with stakeholders across seniority levels, with little guidance.</li> <li>An excellent storyteller who tailors messages to the audience.</li> <li>Experience using HubSpot for emails is a plus.</li> <li>Exposure to integrations, channel partnerships, or app ecosystem GTM is a plus.</li> <li>A globally-minded person who works well with a diverse group of international colleagues.</li> <li>A plus if you speak Spanish or German.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Base salary range:</div><div class="pay-range"><span>$140,000</span><span class="divider">—</span><span>$165,000 USD</span></div></div></div><div class="content-conclusion"><div data-qa="closing-de