Bridgepoint Consulting, an Addison Group Company, is a leading management consulting firm that helps companies throughout their business lifecycle. We offer a broad range of finance, technology, and risk & compliance services to support clients from startup to IPO readiness. As a leading full-service NetSuite Alliance Partner, we provide a comprehensive set of solutions to help companies modernize technology and processes to surpass the competition in the digital age. Our Cloud Solutions practice delivers transformative initiatives, aligning with complex, large-scale projects. You can be part of a team that defines the solution landscape and structures projects to enable flexibility, minimize risks and maximize gain. We are seeking a NetSuite Delivery Manager with consulting experience and/or strong industry knowledge to manage strategic NetSuite implementations for high-growth companies across a variety of industries. As a Delivery Manager, you will be responsible for leading the delivery of complex, end-to-end, NetSuite ERP projects. What You’ll Do: Project Leadership & Delivery • End-to-End Management: Drive full-lifecycle NetSuite implementations. • Client Relationship Management: Act as a trusted advisor, maintaining a deep focus on long-term client success and satisfaction. Serve as the face of the engagement by leading client and project communication. • Project/Risk Management: Manage escalations, maintain RAID logs, and develop robust risk mitigation plans. Serve as the primary escalation point for the C-suite, proactively identify systemic project risks and lead complex negotiations. • Quality Assurance: Oversee delivery team activities, align all process and system configuration to project goals, and provide final sign-off on key deliverables to ensure high-quality outcomes. • Project Governance: Lead Steering Committee meetings to maintain executive-level alignment. Set expectations, establish milestones, develop essential project management artifacts, and lead status meetings to keep stakeholders aligned. • Resource Management: Strategically align team resources to project tasks to ensure optimal utilization and timely delivery. • Financial Oversight: Manage project budgets, monitor burn rates, and execute change orders as needed to align with evolving project scopes. Strategic Consulting • Business Alignment: Build a deep understanding of the client’s long-term goals and objectives and provide recommendations and solutions that help achieve those goals. Ability to step back from the NetSuite application and see the big picture. • Requirements Definition: Lead business process discovery sessions for enterprise clients, translating global business requirements into long-term technology roadmaps that extend beyond NetSuite. • Process Design: Design and present "to-be" processes by applying industry leading practices and leveraging relatable prior experiences to drive operational efficiencies and automation across the business. • Cross-Functional Insight: Provide expert guidance on how system changes impact broader business functions. • Client Relationship Management: Act as a trusted advisor, maintaining a deep focus on long-term client success and satisfaction. Team & Strategy Development • Mentorship: Coach and mentor junior consultants to build technical proficiency and internal knowledge sharing. • Delivery Strategy: Support the evolution of delivery methodologies and strategic planning to improve implementation efficiency. Qualifications Required: • Bachelor’s degree in Business, Supply Chain, Operations, Information Systems, Accounting, Finance or related field • 5+ years of professional consulting experience, with at least 2+ years specifically focused on NetSuite implementations. • Demonstrated leadership in team and resource management. • Strong understanding of business process improvement and ERP strategy. • Willingness to dive into the weeds on a project, by supporting team members and/or driving system/process development. • Humility to expand efforts within an engagement and take on project responsibilities/ roles as needed to successfully get the job done. • Ability to drive the team to hit milestones, including addressing employee performance or issues that could arise during the engagement. • Infinite curiosity with an ability to independently problem-solve and explore solutions/answers using available resources, AI tools, etc. • Excellent communication and client engagement skills. • Understanding of key Project Management principles. Preferred Experience: We are looking for leaders with deep expertise in at least one of the following industry verticals: 1. Supply Chain & Manufacturing • Focus: Physical product flow and production lifecycle. • Key Modules: Work Orders & Assemblies, WIP/Routing, Demand Planning, Advanced Inventory, and WMS. • Core Competency: Expertise in standard cost and variations, supply chain automation, and shop-floor integrations. 2. Services & Construction (Project-Based Businesses) • Focus: Resource-driven organizations and professional services. Large-scale builds, sub-contractor management, and job site accounting. • Key Modules: Project Management, Project Costing & Billing, Job Costing, Progress Billing and Resource Management • Core Competency: Understanding complex project-to-cash workflows, billing processes, retainage, bonded projects, time/expense tracking, utilization reporting. 3. Field Service Management (FSM) • Focus: On-site service delivery, repairs, and mobile workforce optimization. • Key Modules: NetSuite Field Service Management, Fixed Assets, and Inventory. • Core Competency: Mobile app deployment, scheduling/dispatch logic, and real-time parts consumption tracking. 4. Software & Technology • Focus: Subscription-based models and high-growth SaaS environments. • Key Modules: Advanced Revenue Management (ARM), SuiteBilling, and Contract Renewals. • Core Competency: Expertise in ASC 606 compliance, recurring revenue r