Krew is on a mission to transform credit-servicing with the industry’s most advanced AI credit-servicing agents. We are backed by Long Journey Ventures (Arielle Zuckerberg, Pascal Levy-Garboua), and strategic angels including Ryan Hoover (Founder, Product Hunt), Charlie Songhurst (Board Member, Meta), and Michael Jones (Former Chair, Huntington Bank Ventures). We are a talent dense team comprising of ex-Figure Robotics, Optiver, Artificial Analysis, Bain, the United Nations, UChicago, and Oxford engineers and researchers. Our omnichannel agents are supporting >100,000 consumers on their pathways to financial wellness. And we're just getting started - our goal is to resolve more than $1 trillion in outstanding consumer delinquencies worldwide with an empathetic, human-centric approach to financial wellness. Job Responsibilities: • Engineer text and email agents using our proprietary email agent framework • Maintain and develop our email agent framework • Develop custom performance and quality evaluations for our agents Minimum Qualifications: • At least 2 years of full time professional, non-internship experience in fullstack, backend, or AI engineering • Experience with backend development (Python) • Experience integrating language models into AI applications Preferred Qualifications: • Experience in FinTech, Risk Management, or Compliance is beneficial but not mandatory • Bonus points if you are experienced with agentic frameworks (e.g. LangGraph) and are able to clearly articulate the differences between model quality • Bonus points if you have experience fine-tuning models • Bonus points if you have experience building, using, or refining benchmarks • Bonus points if you were an ex-founder