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Director, Global GTM Strategy & Operations

wrike · US - Remote · US - Remote
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<div class="content-intro"><div>Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.</div> <div> </div> <div>Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.</div> <div> </div> <div><strong>Our vision:  </strong>A world where everyone is free to focus on their most purposeful work, together. </div> <div> </div></div><h3>About the Role:</h3> <p>You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. Collaborative work management is a $14B category growing at 15% a year, and the enterprise competitive set is consolidating fast. Wrike is hiring a Director of Go-To-Market Operations to lead our global GTM Operations team across Sales, Customer Success, and Marketing.</p> <p>You will own Wrike’s revenue planning and operational architecture end-to-end driving annual planning, quota setting, territory management, and cross-functional alignment across our global revenue engine.</p> <p>Reporting directly to GTM leadership, you will serve as a strategic co-pilot to executive leaders while leading a hands-on global team of 6–15 operations partners and analysts.</p> <p>This is an action-oriented leadership role for an operational "athlete'' - someone equally comfortable steering C-level strategic decisions, designing enterprise sales workflows, coaching an international team across time zones, and diving deep into the details of compensation plans or GTM forecasting.</p> <h3>Your Impact:</h3> <ul> <li>Global Team Leadership: Build, scale, and mentor a global GTM Operations team (15 team members, including embedded business partners and visualization analysts across diverse time zones), fostering a high-performance, team-first culture.</li> <li>Annual Planning & Execution: Lead annual planning, quota allocation, capacity modeling, and territory design across Sales, CS, and Marketing teams.</li> <li>Retention & Growth PMO: Partner with executive leadership to program manage company-wide objectives focused on gross/net retention, bookings, and customer lifecycle optimization.</li> <li>Executive Facilitation: Lead recurring operational cadences with executive stakeholders (Sales, CS, Marketing, Finance, Legal) to eliminate friction and accelerate deal velocity.</li> <li>Commercial Support & Governance: Oversee non-customer-facing commercial execution, coordinating with Legal, Finance, and Deal Desk to streamline order processing and contracting workflows.</li> </ul> <h3>Your Qualifications:</h3> <ul> <li>8+ years of progressive experience in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS.</li> <li>Proven People Leadership: Direct experience managing and developing global operational teams (6+ direct/indirect reports) across international time zones.</li> <li>Core GTM Mechanics: Expertise in SaaS unit economics, quota setting, territory planning, retention/bookings metrics, and annual planning processes.</li> <li>Execution Track Record: High proficiency operating as an executive-level partner to Sales, Marketing, and CS leadership without needing a massive administrative layer.</li> <li>Location Preference: East Coast U.S. preferred (ability to align with global time zones and executive leadership).</li> </ul> <h3>Standout Qualities:</h3> <ul> <li>Core Traits: High curiosity (constantly seeking better ways to execute), unyielding commitment to follow-through, and rigorous attention to detail.</li> <li>Sales Methodology: Familiarity with enterprise value selling frameworks (e.g., Force Management's Command of the Message, MEDDPICC, or Challenger).</li> <li>Target Background: Experience operating in high-growth, execution-oriented B2B SaaS environments</li> </ul> <p>Team Dynamics: You will partner closely with executive leadership and lead a global team of GTM business partners and data visualization specialists. Your team acts as the central nerve center connecting field execution with executive strategy.</p> <p>Our Work Style: We run Wrike on Wrike. You will use our collaborative work management platform daily to run annual planning, manage operational portfolios, and track team execution. We value intellectual curiosity, data-backed decision-making, and swift cross-functional execution.</p> <h3><strong>Benefits & Perks:</strong></h3> <ul> <li>Flexible Time Off (FTO)</li> <li>Company 401(k) Match</li> <li>Parental Leave: 18 Weeks Maternity / 4 Week Paternity </li> <li>2 Volunteer Days</li> <li>Health (medical, dental & vision) Insurance (EEs + Dependents)</li> <li>Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)</li> <li>Working from Home Allowance ($40 / Monthly)</li> <li>$500 Working from Home home office set-up Stipend</li> </ul> <p>Your recruitment buddy will be <a href="https://www.linkedin.com/in/azizatalhi/"><span class="s1">Aziza Talhi&l

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