Rental Coordinator

<h1 style="line-height: 1;"><strong>Build the Future with Us — EquipmentShare is Hiring a Rental Coordinator </strong></h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p style="line-height: 1;">We’re hiring a <strong>Rental Coordinator</strong> at our rental facility in <strong>Dallas, TX</strong>, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.</p> <p style="line-height: 1;"><strong>Schedule: </strong>Monday to Friday, 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours. </p> <p style="line-height: 1;"><strong>Primary Responsibilities</strong></p> <p>At EquipmentShare, we’re not just renting equipment and vehicles - we’re transforming the rental experience with our proprietary T3 technology. </p> <ul> <li>Respond to inbound leads and guide customers through the EquipmentShare rental process</li> <li>Manage the branch Front inbox, rental agreements and work orders</li> <li>Arrange transportation schedule with general manager and branch delivery driver </li> <li>Ensure insurance and qualifying credit application is processed accurately </li> <li>Ensure off rents, re-rents and returns are processed accurately</li> <li>Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. </li> <li>Promptly respond to and resolve customer inquiries, requests, complaints or other communications.</li> </ul> <h3><strong>Why EquipmentShare?</strong></h3> <p>Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports <em>you</em>, and you drive <em>us</em> forward.</p> <p>We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of <strong>building something special</strong>.</p> <h4><strong>Perks & Benefits</strong></h4> <ul> <li><strong>Monthly Family Dinner Night</strong> — We treat you <em>and your family</em> to dinner every month, because family comes first. <em>(An employee favorite!) *restrictions apply</em><em><br><br></em></li> <li>Competitive compensation<br><br></li> <li>Full medical, dental, and vision coverage for full-time employees<br><br></li> <li>Generous PTO + paid holidays<br><br></li> <li>401(k) + company match<br><br></li> <li>Tool and boot reimbursements (role dependent)<br><br></li> <li>Gym membership stipend + wellness programs (earn PTO and prizes!)<br><br></li> <li>Company events, food truck nights, and monthly team dinners<br><br></li> <li>16 hours of paid volunteer time per year — give back to the community you call home<br><br></li> <li>Career advancement, leadership training, and professional development opportunities</li> </ul> <ul> <li> <p><span style="font-weight: 400;">Access to industry leading diagnostic tools</span></p> </li> </ul> <h3><strong>About You</strong></h3> <p>You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.</p> <p>We’re looking for people who:</p> <ul> <li>See challenges as opportunities<br><br></li> <li>Embrace change and continuous improvement<br><br></li> <li>Bring energy, effort, and optimism every day</li> </ul> <h3><strong>Skills & Qualifications</strong><span style="font-weight: 400;"> </span></h3> <h3><span style="font-weight: 400;"><strong>Required Skills/Abilities: </strong></span></h3> <ul> <li>You’re a great listener and care about solving your customer’s problems</li> <li>You have strong interpersonal and problem-solving skills</li> <li>You are a strong communicator and collaborate well with other departments across the company</li> <li>You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services</li> </ul> <h3 style="line-height: 1;"><strong>Education and Experience:</strong></h3> <ul> <li>High School Diploma or Equivalent Education or Experience </li> <li>At least 3 years of customer service experience</li> </ul> <h3><strong>A Workplace For