<p data-start="137" data-end="311">🚪 <strong data-start="140" data-end="208">Join A Plus – Where Every Call Opens the Door to a Great Career!</strong> 🚪<br data-start="211" data-end="214"><strong data-start="214" data-end="272">Customer Service Representative | West Valley City, UT</strong><br data-start="272" data-end="275"><strong data-start="275" data-end="309">Hourly Position | $20 - $24 per hour (includes quarterly bonus after a full quarter)</strong></p> <p data-start="313" data-end="441"><strong data-start="313" data-end="401">Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?</strong><br data-start="401" data-end="404">Let’s talk—your future starts here!</p> <p data-start="443" data-end="717">At <strong data-start="446" data-end="456">A Plus</strong>, we’re more than just a home services company—we’re a tight-knit team with big goals and even bigger opportunities. If you’re someone who loves working with people, enjoys problem-solving, and thrives in a collaborative environment, we want to hear from you.</p> <p data-start="719" data-end="1010">We’re looking for a <strong data-start="739" data-end="774">Customer Service Representative</strong> who is friendly, proactive, and driven to join our growing West Valley City team. This isn’t just another job—it’s a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged.</p> <p data-start="545" data-end="819">Important: If you would like to be considered for this position, in addition to submitting your application, please take the time to submit the short pre-recorded interview linked below. Copy and past the link to get started.</p> <p><a href="https://myint.video/anmOXUU_tB">https://myint.video/anmOXUU_tB</a></p> <hr data-start="1012" data-end="1015"> <h3 data-start="1017" data-end="1048"><strong data-start="1021" data-end="1046">What You’ll Be Doing:</strong></h3> <ul data-start="1049" data-end="1841"> <li data-start="1049" data-end="1197"> <p data-start="1051" data-end="1197">Be the voice of <strong data-start="1067" data-end="1077">A Plus</strong>—support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression.</p> </li> <li data-start="1198" data-end="1283"> <p data-start="1200" data-end="1283">Deliver top-notch service with empathy, professionalism, and a positive attitude.</p> </li> <li data-start="1284" data-end="1349"> <p data-start="1286" data-end="1349">Handle a high volume of calls with confidence and efficiency.</p> </li> <li data-start="1350" data-end="1436"> <p data-start="1352" data-end="1436">Communicate across multiple channels to resolve issues and provide timely updates.</p> </li> <li data-start="1437" data-end="1525"> <p data-start="1439" data-end="1525">Research solutions and respond to customer needs with helpful, accurate information.</p> </li> <li data-start="1526" data-end="1591"> <p data-start="1528" data-end="1591">Keep detailed and organized records of customer interactions.</p> </li> <li data-start="1592" data-end="1670"> <p data-start="1594" data-end="1670">Spot opportunities to recommend services that add value for our customers.</p> </li> <li data-start="1671" data-end="1757"> <p data-start="1673" data-end="1757">Work closely with technicians and office staff to ensure a smooth service process.</p> </li> <li data-start="1758" data-end="1841"> <p data-start="1760" data-end="1841">Learn our products and services so you can be the go-to resource for customers.</p> </li> </ul> <hr data-start="1843" data-end="1846"> <h3 data-start="1848" data-end="1881"><strong data-start="1852" data-end="1879">What We’re Looking For:</strong></h3> <ul data-start="1882" data-end="2351"> <li data-start="1882" data-end="1978"> <p data-start="1884" data-end="1978">1+ year in a customer service role (<strong data-start="1920" data-end="1975">home services or tech industry experience is a plus</strong>)</p> </li> <li data-start="1979" data-end="2034"> <p data-start="1981" data-end="2034">Excellent communication and active listening skills</p> </li> <li data-start="2035" data-end="2110"> <p data-start="2037" data-end="2110">Highly organized with strong time management and multitasking abilities</p> </li> <li data-start="2111" data-end="2159"> <p data-start="2113" data-end="2159">Friendly, adaptable, and calm under pressure</p> </li> <li data-start="2160" data-end="2240"> <p data-start="2162" data-end="2240">Familiarity with ServiceTitan is a bonus (but we’ll train the right person!)</p> </li> <li data-start="2241" data-end="2313"> <p data-start="2243" data-end="2313">A team player who’s excited about growth and contributing to success</p> </li> <li data-start="2314" data-end="2351"> <p data-start="2316" data-end="2351">High school diploma or equivalent</p> </li> </ul> <hr data-start="2353" data-end="2356"> <h3 data-start="2358" data-end="2392"><strong data-start="2362" data-end="2390">Why You’ll Love It Here:</strong></h3> <ul data-start="2393" data-end="2732"> <li data-start="2393" data-end="2457"> <p data-start="2395" data-end="2457">Supportive, team-first culture where your efforts are valued</p> </li> <li data-start="2458" data-end="2528"> <p data-start="