<div class="content-intro"><p> </p> <div class="p-rich_text_section">At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em data-stringify-type="italic">2025 Forrester Wave Report for SPM</em>, <em data-stringify-type="italic">2023 Ventana Research Revenue Performance Management (RPM) Value Index</em>, <em data-stringify-type="italic">Gartner Peer Insights</em>, <em data-stringify-type="italic">2024 Gartner SPM Market Guide</em>, and <em data-stringify-type="italic">G2. </em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Innovate with Purpose: Build impactful solutions for customers worldwide.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Join Excellence: Work in a diverse, collaborative, and innovative team.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Shape the Future: Lead in redefining revenue optimization.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Grow Together: Unlock your potential in a supportive environment.</strong></li> </ul> <div class="p-rich_text_section">Join us at Varicent—where your talent and ambition meet limitless opportunities for success!</div></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2"><span style="text-decoration: underline;"><span data-contrast="auto">Important: This role is listed as a 12 month contract.</span></span></span></span></strong></p> <p> </p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Summary of the Role and Team</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":261,"335559739":261,"335559740":300}"> </span></p> <p><span data-contrast="auto">As a Technical Analyst I, you will join Varicent's Technical Support team, a customer-facing organization responsible for helping customers successfully use and adopt Varicent's SaaS and on-premises solutions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p> <p><span data-contrast="auto">Working closely with customers, Product, Engineering, and internal support teams, you will investigate technical issues, provide timely resolutions, and help customers maximize the value of their Varicent solutions. This role offers exposure to a broad range of technologies and is ideal for someone who enjoys problem-solving, troubleshooting, and delivering exceptional customer experiences.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":300}"> </span></p> <p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What You Will Be Doing</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":261,"335559739":261,"335559740":300}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Investigate and resolve technical issues by analyzing customer-reported problems, reviewing logs, gathering diagnostic information, and reproducing issues</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Communicate clearly with customers regarding issue status, troubleshooting steps, resolution plans, and next actions</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769