<div class="content-intro"><p> </p> <div class="p-rich_text_section">At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em data-stringify-type="italic">2025 Forrester Wave Report for SPM</em>, <em data-stringify-type="italic">2023 Ventana Research Revenue Performance Management (RPM) Value Index</em>, <em data-stringify-type="italic">Gartner Peer Insights</em>, <em data-stringify-type="italic">2024 Gartner SPM Market Guide</em>, and <em data-stringify-type="italic">G2. </em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Innovate with Purpose: Build impactful solutions for customers worldwide.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Join Excellence: Work in a diverse, collaborative, and innovative team.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Shape the Future: Lead in redefining revenue optimization.</strong></li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Grow Together: Unlock your potential in a supportive environment.</strong></li> </ul> <div class="p-rich_text_section">Join us at Varicent—where your talent and ambition meet limitless opportunities for success!</div></div><p><strong>Primary Purpose<br></strong><br>The Cloud Operations Engineer I ensures that services run smoothly, are highly available, and are cost-effective, while monitoring and resolving production problems with zero or minimal impact to the business. The role sits within a high-performing team in a growth-stage technology company that continuously reflects on and improves software development. The Cloud Operations Team values high technical competency and the ability to react quickly to develop solutions for a rapidly growing team.</p> <p> </p> <p><strong>KEY RESPONSIBILITIES</strong></p> <p> </p> <ul> <li>Follow standard procedures to handle and resolve requests for the Cloud Operations team.</li> <li>Support, optimize, and improve production environments as part of a squad of cloud engineers.</li> <li>Carry out proactive maintenance of supported customer environments.</li> <li>Manage application infrastructures across several geographically dispersed data centers.</li> <li>Work with application teams to automate application setup, deployment, and configuration.</li> <li>Provide technical solutions to automate processes or functions to improve business operations.</li> <li>Continually monitor and tune application infrastructure to ensure optimal performance, availability, and utilization of resources.</li> <li>Engineer and deploy releases, enhancements, and upgrades or new applications throughout non-production and production environments.</li> <li>Ensure internal tooling, processes, and procedures are regularly maintained, and provide input into improvement plans and roadmaps.</li> <li>Provide input on scalability, capacity planning, and high availability concerns.</li> <li>Work with Architecture, Development, and Quality Assurance teams to contribute to the technical planning of upcoming features in the next release.</li> <li>Act as the subject matter expert for new features built or enhancements implemented, and propagate that knowledge throughout the team.</li> <li>Lead technical discussions and design for new projects.</li> <li>Proactively identify opportunities for process change within the team, and work with stakeholders to improve operations workflows.</li> </ul> <p> </p> <p><strong>KNOWLEDGE, SKILLS & EXPERIENCE</strong></p> <p> </p> <p> </p> <ul> <li>Bachelor's degree in Computer Science, Software Engineering, or equivalent experience.</li> <li>2 – 4 years of professional experience in a DevOps role.</li> <li>Previous experience working on a client-facing product or service in production.</li> <li>Architecture & Cloud Infrastructure:</li> <li>Exposure to modern SaaS application architecture.</li> <li>Knowledge of IaaS and cloud platforms such as IBM Cloud, AWS, Azure, and Google Cloud Platform.</li> </ul> <p>Programming & Automation:</p> <ul> <li>- Experience in automation and software development with proficiency in languages such as Java, Python, Ruby, C/C++, or PL/SQL.</li> <li>Scripting capability in PowerShell, BASH, or Python.</li> <li>Knowledge of configuration management and automation tools such as Chef, Puppet, Ansible, and AWS CloudFormation.</li> <li>Systems & Networking:</li> <li>Strong technical kn