<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p></div><p><strong><span data-contrast="auto">Role: </span></strong><span data-ccp-props="{"134233279":true}"> <span data-teams="true">Social Media Manager</span></span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-ccp-props="{"134233279":true,"335559739":240}"> Durban, South Africa (Hybrid, 3 days in studio)</span></p> <p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{"335559739":240}"> </span></p> <p><span data-contrast="auto"><span data-teams="true">We’re looking for a dynamic and strategic Social Media Manager to lead the social presence of at least two FMCG brands. This role requires a blend of creativity, community engagement, and operational excellence. You’ll work closely with client service teams, external agency partners, and content creators to deliver impactful social media experiences that drive reach, engagement, and sentiment </span></span></p> <p><strong><span data-contrast="auto">What you will be doing:</span></strong><span data-ccp-props="{"335559739":240}"> </span></p> <p class="mb-2 whitespace-pre-wrap"><strong>Content and Campaign Management</strong></p> <ul> <li>Plan and manage content calendars for multiple FMCG brand social pages, ensuring timely, platform-appropriate delivery across all channels</li> <li>Brief and collaborate with content creators to develop content that resonates with target audiences across formats and platforms</li> <li>Attend national client events to capture real-time content and drive live brand engagement</li> <li>Align with external creative and media agency partners to ensure cohesive brand messaging and campaign execution</li> <li>Ensure all content adheres to brand tone of voice, platform guidelines, and compliance requirements</li> </ul> <p class="mb-2 whitespace-pre-wrap"><strong>Community Engagement</strong></p> <ul> <li>Engage actively with online communities through comments, direct messages, and proactive engagement tactics</li> <li>Identify and leverage real-time cultural moments to grow brand reach and drive positive sentiment</li> <li>Monitor brand mentions, tags, and trending conversations - responding with speed and brand accuracy</li> </ul> <p class="mb-2 whitespace-pre-wrap"><strong>Reporting and Analytics</strong></p> <ul> <li>Deliver weekly, monthly, and quarterly performance reports across all managed brand pages</li> <li>Analyse engagement metrics and content performance to surface clear, actionable insights</li> <li>Provide recommendations to improve community growth, content effectiveness, and audience retention</li> </ul> <p class="mb-2 whitespace-pre-wrap"><strong>Platform and Tool Management</strong></p> <ul> <li>Apply strong working knowledge of Meta Business Suite and TikTok Studio to manage and optimise brand pages</li> <li>Stay current on algorithm changes, platform updates, and best practices across Facebook, Instagram, TikTok, X, LinkedIn, YouTube, and Threads</li> </ul> <p class="mb-2 whitespace-pre-wrap"><strong>Collaboration and Communication</strong></p> <ul> <li>Partner with client service teams to align on campaign goals, timelines, and deliverables</li> <li>Contribute to brainstorms and strategy sessions with internal and external stakeholders</li> <li>Maintain clear, timely communication with clients and agency partners throughout all projects</li> </ul> <p><strong><span data-contrast="auto">What you need to be great in this role:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p> <ul> <li>Demonstrated experience managing brand social media accounts, ideally within an agency or in-house studio environment</li> <li>Excellent copywriting and storytelling skills, with the ability to write confidently in multiple brand voices across platforms</li> <li>Strong working knowledge of Meta Business Suite and TikTok Studio</li> <li>Deep familiarity with the capabilities and best practices of Facebook, Instagram, TikTok, X, LinkedIn, YouTube, and Th