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Sales Development Representative

billtrust · Nashville, Tennessee · United States
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<div class="content-intro"><p><strong>Who We Are</strong></p> <p>Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.</p> <p>We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.</p> <p><strong>Our Values</strong></p> <p><strong>Customers</strong></p> <p>We relentlessly increase value for customer and do the right thing for them.</p> <p><strong>Action</strong></p> <p>We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.</p> <p><strong>Team Spirit</strong></p> <p>We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.</p> <p><strong>Innovation</strong></p> <p>We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.</p> <p><strong>Excellence</strong></p> <p>We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.</p></div><p><strong>About the Role:</strong></p> <p><span style="font-family: arial, helvetica, sans-serif;">As a Sales Development Representative, you will support Billtrust by engaging new enterprise accounts through prospecting and program strategies. You’ll cultivate new opportunities with the right people at the right companies to support the Billtrust sales team in achieving our booking targets. You will be supported by a structured onboarding process, peer and manager coaching, and ongoing guidance from sales executives and field leadership. You’ll collaborate with regional sales executives, program managers, and field leadership on strategies to effectively engage target accounts and convert them into interested buyers. This position not only offers the opportunity to learn about the ins and outs of an enterprise-level buyer’s journey and the Billtrust product family, but also provides a foundation for a successful career in the technology space.</span></p> <p><strong><span style="font-family: arial, helvetica, sans-serif;">What You'll Do:</span></strong></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif;">Learn and convey Billtrust value proposition through appropriate messaging and customer stories</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Execute program strategies by following up with prospects promptly to schedule meetings for the Billtrust sales executives</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Learn the Billtrust buyer’s journey, activities and entry/exit criteria to develop a holistic view of the overall pipeline</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Hone your communication skills by working with internal coaches on cold calling, personalized emailing and objection handling</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Engage prospects during your calls by demonstrating active listening skills and asking meaningful questions to gather preliminary information</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Collaborate with Billtrust sales executives on prospecting plans to engage accounts</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Hit pre-defined program conversion rates through cadence adherence and a tight feedback loop</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Participate in weekly role-playing exercises to improve conversations with different personas and verticals</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Achieve certification in pre-defined product training</span></li> </ul> <p><strong><span style="font-family: arial, helvetica, sans-serif;">What You'll Bring: </span></strong></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif;">Located in the greater Nashville, Tennessee area, with the ability to work hybrid (3 days per week) out of our headquarters office in The Gulch</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">At least one year of related work experience or relevant educational background </span></li> <li><span style="font-family: arial, h

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