<h1><strong>Build the Future with Us — EquipmentShare is Hiring a Manager, National Account Coordinators</strong></h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p>We’re hiring a <strong>Manager, National Account Coordinators</strong> at our rental facility in L<strong>as Vegas, NV</strong>, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.</p> <p><span style="font-weight: 400; color: rgb(0, 0, 0);"><strong><em>Salary range: $88,000-115,000/yr. Factors including past experience and location may affect final compensation rate.</em></strong></span></p> <p><em>Preference will be given to candidates with previous management experience.</em></p> <h3>Primary Responsibilities</h3> <ul> <li> <p>Lead, mentor, and manage the daily performance of the National Account Coordinator team.</p> </li> <li> <p>Develop, implement, and refine processes to improve the efficiency and effectiveness of the coordinator team.</p> </li> <li> <p>Set performance goals, conduct regular performance evaluations, and provide ongoing coaching and development.</p> </li> <li> <p>Serve as the primary escalation point for complex customer issues, ensuring timely and satisfactory resolution.</p> </li> <li> <p>Oversee the end-to-end coordination of rental orders, including logistics, billing, and off-rents for national customers.</p> </li> <li> <p>Collaborate with National Account Managers to ensure a cohesive and supportive approach to managing customer relationships.</p> </li> <li> <p>Train coordinators on company software, best practices, and national account procedures.</p> </li> <li> <p>Monitor and analyze team KPIs, such as response time, order accuracy, and customer satisfaction, to drive continuous improvement.</p> </li> <li> <p>Prepare and present reports on team productivity and national account support activities to leadership.</p> </li> <li> <p>Ensure accurate and timely data entry and maintenance of customer information in the CRM system.</p> </li> <li> <p>Assist in the onboarding process for new national account customers.</p> </li> <li> <p>Foster a customer-centric, collaborative, and positive team environment.</p> </li> <li> <p>Manage team scheduling to ensure adequate coverage and support for all national accounts.</p> </li> </ul> <h3><strong>Why EquipmentShare?</strong></h3> <p>Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports <em>you</em>, and you drive <em>us</em> forward.</p> <p>We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of <strong>building something special</strong>.</p> <h4><strong>Perks & Benefits</strong><em><br></em></h4> <ul> <li>Competitive compensation<br><br></li> <li>Full medical, dental, and vision coverage for full-time employees<br><br></li> <li>Generous PTO + paid holidays<br><br></li> <li>401(k) + company match<br><br></li> <li>Tool and boot reimbursements (role dependent)<br><br></li> <li>Gym membership stipend + wellness programs (earn PTO and prizes!)<br><br></li> <li>Company events, food truck nights, and monthly team dinners<br><br></li> <li>16 hours of paid volunteer time per year — give back to the community you call home<br><br></li> <li>Career advancement, leadership training, and professional development opportunities</li> </ul> <h3><strong>About You</strong></h3> <p>You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.</p> <p>We’re looking for people who:</p> <ul> <li>See challenges as opportunities<br><br></li> <li>Embrace change and continuous improvement<br><br></li> <li>Bring energy, effort, and optimism every day</li> </ul> <h3>Skills & Qualifications </h3> <ul> <li> <p>Strong leadership, coaching, and team-building skills.</p> </li> <li> <p>Exceptional organizational skills and a high degree of attention to detail.</p> </li> <li> <p>Excellent interpersonal and customer service skills.</p> </li> <li> <p>Proven ability to solve problems and hand