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Senior Manager, Post-Sales Revenue Operations

assetwatch · United States · United States
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<div class="content-intro"><p><span class="TextRun SCXW22569549 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW22569549 BCX0">AssetWatch</span><span class="NormalTextRun SCXW22569549 BCX0"> serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.</span></span><span class="EOP SCXW22569549 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">The opportunity</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Body Text">The Senior Manager, Post-Sales Revenue Operations leads the Revenue Operations function responsible for the systems, workflows, controls, and operational governance that support </span><span data-ccp-parastyle="Body Text">AssetWatch’s</span><span data-ccp-parastyle="Body Text"> post-sale customer lifecycle from Implementation through renewals.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":240}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Body Text">This role </span><span data-ccp-parastyle="Body Text">leads</span><span data-ccp-parastyle="Body Text"> a defined </span><span data-ccp-parastyle="Body Text">portion</span><span data-ccp-parastyle="Body Text"> of Revenue Operations with wide latitude over priorities for critical post-sale initiatives. It partners with leadership to shape the operating model, define scalable processes, improve handoffs, strengthen data integrity, and support growth across products, service models, and customer lifecycle motions.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":240}"> </span></p> <p><span data-contrast="none">The role supports multidisciplinary initiatives across Implementation, Support, Customer Success, Finance, Revenue Operations, Product, Salesforce Development, Deal Desk, Field Coordination, Field Technicians, Condition Monitoring Engineering, and Operations.</span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":240}"> </span></p> <p><span data-contrast="none">This position manages the Post-Sales Revenue Operations team and is accountable for team development, process governance, operational clarity, and measurable improvements across the post-sale customer lifecycle.</span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":240}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What you will own</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Post Sales Revenue Operations Strategy</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Lead the strategy, design, and continuous improvement of post-sale operational workflows from Implementation through renewals.</span></span><span data-ccp-props="{"201341983":0,"335559739":40,"335559740":240}"> </span></li> <li><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Partner with C4L and Revenue Operations leadership to define functional priorities, OKRs, operating principles, and long-term process direction for post-sale operations.</span></span><span data-ccp-props="{"201341983":0,"335559739":40,"335559740":240}"> </span></li> <li><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Identify</span><span data-ccp-parastyle="List Bullet"> process debt, ownership gaps, data risks, manual work, and scalability constraints affecting post-sale execution.</span></span><span data-ccp-props="{"201341983":0,"335559739":40,"335559740":240}"> </span></li> <li><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Translate business problems into process, reporting, automation, system, or ownership changes.</span></span><span data-ccp-props="{"201341983":0,"335559739":40,"335559740":240}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Post Sale Revenue Lifecycle Systems and Controls</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Manage and improve post-sales operational workflows, including I

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