<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, an</span><span class="NormalTextRun SCXW248234814 BCX0">d </span><span class="NormalTextRun SCXW248234814 BCX0">opera</span><span class="NormalTextRun SCXW248234814 BCX0">te</span><span class="NormalTextRun SCXW248234814 BCX0"> with confidence.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">Trusted by 75% of the top fleets in North America, </span><span class="NormalTextRun SpellingErrorV2Themed SCXW248234814 BCX0">Fleetworthy</span><span class="NormalTextRun SCXW248234814 BCX0"> offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our </span><span class="NormalTextRun SCXW248234814 BCX0">safety and </span><span class="NormalTextRun SCXW248234814 BCX0">compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at </span></span><a class="Hyperlink SCXW248234814 BCX0" href="http://fleetworthy.com/" target="_blank"><span class="TextRun Underlined SCXW248234814 BCX0" lang="EN-CA" data-contrast="none"><span class="NormalTextRun SCXW248234814 BCX0" data-ccp-charstyle="Hyperlink">fleetworthy.com</span></span></a><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">.</span></span></span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Job Purpose</span></strong><span data-ccp-props="{}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">The Customer Service Representative (CSR) plays a key role in building strong relationships with our customers by delivering professional, friendly, and solutions-focused support. Whether assisting fleet accounts, owner-operators, or consumers, the CSR ensures every interaction reflects our commitment to accuracy, care, and service excellence. Support is provided across phone, live chat, and email.</span><span data-ccp-props="{}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">Essential Duties and Responsibilities</span></strong><span data-ccp-props="{}"> </span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Serve as the first point of contact for customer inquiries via phone, chat, and email, ensuring clear, professional, and empathetic communication. across our industry-leading product suite</span><span data-ccp-props="{}"> </span></span></li> </ul> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Investigate and resolve customer issues, including billing questions, exercising sound judgment to determine when to resolve independently and when to escalate.</span><span data-ccp-props="{}"> </span></span></li> </ul> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext