Data Center Technician

<div class="content-intro"><p><strong>About Nebius:</strong></p> <p>Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.</p> <p>Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.</p> <p>Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.</p></div><h3><strong><span data-ccp-props="{}">The role</span></strong></h3> <p>As a <strong>Data Center Technician</strong>, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will include supporting the data center’s IT infrastructure by troubleshooting and resolving hardware issues, performing hardware and network diagnostics, carrying out physical repairs, and ensuring the smooth operation of critical systems. This is a shift-based role and may also require occasional travel between data center locations.</p> <div class="qMYqUG_convSearchResultHighlightRoot"> <div class="" data-turn-id-container="request-69e2a372-fb84-8336-9e1a-01cc950eb9db-55" data-is-intersecting="true"> <div class="relative w-full overflow-visible"> <section class="text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&:has([data-writing-block])>*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-69e2a372-fb84-8336-9e1a-01cc950eb9db-55" data-turn-id-container="request-69e2a372-fb84-8336-9e1a-01cc950eb9db-55" data-testid="conversation-turn-606" data-scroll-anchor="false" data-turn="assistant"> <div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"> <div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn"> <div class="flex max-w-full flex-col gap-4 grow"> <div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&]:mt-1" data-message-author-role="assistant" data-message-id="a3b8d5a1-e5cc-40ca-b212-c807d6ee9fe2" data-message-model-slug="gpt-5-5" data-turn-start-message="true"> <div class="flex w-full flex-col gap-1 empty:hidden"> <div class="markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling"> <p data-start="2078" data-end="2124" data-is-last-node="" data-is-only-node="">You will work <strong>onsite</strong> in our <strong>Kansas City, Missouri </strong>data center location. </p> <div><strong>Your responsibilities will include:</strong></div> <ul> <li>Diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center's IT infrastructure across all compute, storage, and networking platforms.</li> <li>Collaborating effectively with internal teams and external contractors to address technical and operational challenges across the data center floor.</li> <li>Installing, upgrading, and decommissioning hardware based on operational requests, change requests, and project requirements.</li> <li>Managing and maintaining the connectivity of fiber optic cables, copper patch cords, and structured cabling in accordance with Nebius standards and documentation.</li> <li>Planning, executing, and monitoring regular IT tasks — including preventive maintenance, break/fix activities, and routine deployments — to maintain and improve data center infrastructure operations.</li> <li>Supporting the Return Merchandise Authorization (RMA) process by assisting with hardware identification, fault documentation, and coordination with the DC Diagnostic & RMA team, in accordance with established Nebius procedures.</li> <li>Developing and maintaining clear, accurate documentation including hardware configurations, troubleshooting guides, maintenance logs, and operational runbooks.</li> <li>Collaborating with cross-functional stakeholders including shift leads, infrastructure engineers, and DC management to ensure work is completed to standard and on schedule.</li> <li>Participating in shift-level technical tasks and project execution as directed by the Senior DC Technician or Lead DC Technician.</li> <li>Monitoring and reporting on the status of assigned work items, incidents, and hardware tasks through Nebius ticketing and operational systems.</li> </ul> <div><strong>We expect you to have:</strong></div> <ul> <li>Hands-on experience diagnosing and resolv