<h4><strong>About Us</strong></h4> <p>The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.</p> <p>At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.</p> <p>In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.</p> <p>Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.</p> <p>Build a newsworthy career at the FT.</p> <h4><strong>Our Commitment to Diversity, Equity and Inclusion</strong></h4> <p>We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.</p> <h4><strong>The Role</strong></h4> <p>The People Services Advisor is a trusted partner to managers and employees, providing generalist People advice across the employee lifecycle, with a particular focus on employee relations casework while helping to continuously improve the way People Services operates.</p> <p>This role combines strong hands-on employee relations experience with broad generalist People knowledge and an interest in operational excellence, technology and innovation. You’ll have experience leading a range of employee relations casework from start to finish, including informal and formal performance improvement, sickness absence, and family-friendly matters. You’ll also have experience supporting, or a good working knowledge of, more complex employee relations matters, such as disciplinary and grievance processes. Working as part of the Global People Services team, the People Services Advisor will also use data, digital tools and AI-enabled solutions to simplify processes, improve the employee experience and support managers to make informed people decisions.</p> <p>The role is suited to an experienced HR professional who enjoys solving problems, finding opportunities for improvement and working in a collaborative, fast-paced environment. Alongside employee relations casework and broader day-to-day People support, the successful candidate will have opportunities to contribute to continuous improvement, automation and more scalable ways of working.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Employee Relations & People Advice</strong></p> <ul> <li>Provide pragmatic, commercially focused advice and guidance to managers and employees across the full employee lifecycle.</li> <li>Lead a broad range of day-to-day employee relations casework from start to finish, including informal and formal performance improvement, sickness absence, flexible working and family-friendly matters, alongside other lower-level casework.</li> <li>Support more complex employee relations matters, including disciplinary and grievance processes, working alongside other members of the People team as appropriate.</li> <li>Coach and support managers to build confidence and capability in handling people issues effectively and consistently.</li> <li>Ensure People policies and practices are applied fairly, consistently and in line with current employment legislation.</li> <li>Manage probation processes, ensuring managers and employees receive timely guidance and support.</li> <li>Conduct consultations relating to parental leave, adoption, shared parental leave and other statutory leave arrangements.<br><br></li> </ul> <p><strong>Operational Excellence & Continuous Improvement</strong></p> <ul> <li>Support a positive employee and manager experience by working collaboratively with People Operations, Payroll and People Systems teams.</li> <li>Find opportunities to simplify, standardise and improve People processes across the employee lifecycle.</li> <li>Identify and contribute to practical improvements that simplify ways of working.</li> <li>Contribute to the development of global People Services standards, ensuring consistency, quality and compliance.</li> <li>Promote a culture of continuous improvement, encouraging innovation and sharing ideas, feedback and good practice.<br><br></li> </ul> <p><strong>Digital, Automation & AI</strong></p> <ul> <li>Make effective use of digital tools, automation and AI to improve the efficiency and effectiveness of People Services.</li> <li>Identify repetitive or manual activities that could be streamlined through digital tools, automation, AI or self-service.</li> <li>Work with the People Systems team to test and embed new tools and process improvements.</li> <li>Use AI responsibly to enhance drafting, knowledge management, reporting and operational effectiveness while maintaining appropriate governance, confidentiality and data security.</li> <li>Stay informed about emerging HR technologies and share ideas that could improve how the People team works.<br><br></li> </ul> <p><strong>Data & Insight</strong></p> <ul> <li>Use relev