<div style="font-family: 'Segoe UI'; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;"> <h1>Service Assistant </h1> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Patriot Growth Insurance Services </strong>|<strong> West Palm Beach, Florida</strong> | <strong>Full-Time</strong></div> <h2>Why This Role Matters</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"> <p><span data-contrast="auto">We are seeking a </span><span data-contrast="auto">Service Assistant</span><span data-contrast="auto"> to join our growing Yacht Business Unit in Florida. This role will provide day-to-day administrative and insurance service support to Account Executives and clients, helping ensure accounts are managed accurately, efficiently and with a high level of client service.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Service Assistant will play an important role in the overall client experience by coordinating policy transactions, maintaining accurate account information, communicating with insurance carriers and supporting the Account Executive team with renewals, endorsements and other account needs.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">This is an excellent opportunity for an organized, detail-oriented insurance professional who enjoys working in a collaborative environment and wants to build expertise in the yacht and marine insurance industry.</span><span data-ccp-props="{}"> </span></p> </div> <h2>How You'll Make an Impact</h2> <ul> <li><span data-contrast="auto">Provide day-to-day administrative and service support to Account Executives managing yacht and marine insurance accounts.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Assist with new business submissions, renewals, endorsements, certificates and other policy-related transactions.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Request, collect and organize information and documentation needed from clients and carriers.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Prepare applications, submissions and other insurance documentation for review by Account Executives.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Communicate with insurance carriers, wholesalers and other business partners regarding account activity and policy transactions.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Process policy changes, endorsements and other service requests accurately and within established timelines.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Assist with renewal preparation, including gathering updated vessel, client, coverage and loss information.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Maintain accurate and up-to-date client, policy and activity information within the agency management system.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Monitor outstanding requests and follow up with clients, carriers and internal team members to ensure items are completed.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Assist Account Executives with preparing client correspondence, proposals, renewal information and other materials.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Respond to routine client questions and service requests or appropriately escalate matters to the Account Executive.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Assist with policy checking to identify discrepancies between applications, quotes, binders and issued policies.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Maintain organized electronic and physical account files in accordance with agency procedures.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Support the team with special projects, reporting and other administrative responsibilities as needed.</span><span data-ccp-props="{}"> </span></li> </ul> <h2>What You Bring</h2> <ul> <li><span data-contrast="auto">1+ year of experience in insurance, financial services, client service or a related administrative role preferred.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Experience in commercial, personal lines, high-net-worth, yacht or marine insurance is a plus.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Strong organizational skills and exceptional attention to detail.</span><span data-ccp-props="{}"> &