<div style="font-family: 'Segoe UI'; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;"> <h1>Employee Benefits Account Manager</h1> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Patriot Growth Insurance Services</strong> | <strong>Cheshire, CT</strong> | <strong>Hybrid or In-Office</strong> | <strong>Full-Time</strong></div> <h2>Why This Role Matters</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As an Employee Benefits Account Manager, you'll serve as a trusted advisor to clients while helping them navigate complex benefits decisions, renewal strategies, and open enrollment initiatives. Your work directly supports client retention, service excellence, and long-term growth by ensuring every client receives responsive, consultative support that helps them meet their employee benefits goals.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"> </div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">In this role, you'll manage a portfolio of employee benefits clients and collaborate closely with producers, benefit consultants, carriers, and internal service teams. You'll leverage your expertise in benefits administration, renewals, carrier marketing, and client strategy to deliver meaningful outcomes and strengthen client relationships throughout the year.</div> <h2>How You'll Make an Impact</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Build trusted relationships as the primary point of contact for an assigned book of employee benefits clients.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Lead renewal and open enrollment activities, including employee presentations, client education, carrier coordination, and policy administration.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Analyze renewal options, contribution strategies, benchmarking data, and claims reporting to help clients make informed benefits decisions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Coordinate RFP processes, carrier submissions, and internal workflows to ensure timely and accurate marketing and renewal execution.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Deliver proactive consultative service by resolving issues, answering questions, and identifying opportunities to enhance the client experience.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner with producers, carriers, and internal teams to uncover cross-selling opportunities and support agency growth initiatives.</li> </ul> <h2>Who You Are</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Relationship-focused and committed to delivering exceptional client service.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Organized and able to manage multiple priorities while meeting deadlines and maintaining accuracy.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">A strong communicator who can explain complex benefits concepts clearly and confidently to diverse audiences.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Consultative in your approach, balancing client needs with strategic recommendations.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Detail-oriented when reviewing proposals, contracts, benefit communications, and supporting documentation.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Collaborative, dependable, and eager to contribute to team success.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Motivated to stay current on industry trends, carrier offerings, and regulatory developments.</li> </ul> <h2>What You Bring</h2> <h3>Day One:</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">3+ years of employee benefits account management, consulting, or related client service experience.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience managing employee benefits renewals, open enrollment activities, benefits administration, and carrier marketing processes.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Excellent verbal and written communication skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong organizational and time management skills with the ability to manage multiple client priorities.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Professional relationship-building and interpersonal skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ability to work independently while collaborating effectively across teams.</li> </ul> <h3>Valuable Additions:</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Active Life & Health insurance license or the ability to obtain one within 30 days of hire.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience supporting self-funded clients, including claims reporting, contribution modeling, and benchmarking.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience with agency management systems and CRM platforms, including Zywave.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Bachelor's degree or an equivalent