<p><strong>Meet Ozow</strong></p> <p>Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.</p> <p><strong>More about this Ozow fantastic position</strong></p> <p>We're looking for a Marketing Manager to act as the strategic counterpart to our Head of Marketing, owning the content strategy, running the operational engine of the marketing department, and managing a direct report/s. This is a genuine dual role, combining real strategic input with hands-on operational ownership, and it comes with a clear path to grow.</p> <p><strong>Your role and responsibilities</strong></p> <p><strong><em>People Management & Development</em></strong></p> <ul> <li>Manage, coach, and develop any reports</li> <li>Set clear expectations and provide the mentorship needed for your direct report to grow</li> </ul> <p><strong><em>Marketing Strategy Contribution & Content Ownership</em></strong></p> <ul> <li>Interpret and contribute materially to the broader marketing strategy, acting as a genuine strategic counterpart to the Head of Marketing</li> <li>Own the content strategy end to end, with your direct report as a key contributor</li> <li>Act as the second layer of interrogation on all content before it reaches the Head of Marketing, adding research depth, technical comprehension, and insight</li> </ul> <p><strong><em>Departmental Operations & Workflow</em></strong></p> <ul> <li>Operationalise the marketing function, managing brief intake, studio and team workflow, and the balance between brief volume and production capacity</li> <li>Run stand-ups and set the standard of accountability within the team</li> <li>Act as the escalation point when delivery is at risk, and resolve competing stakeholder priorities before they reach the Head of Marketing</li> </ul> <p><strong><em>Agency & Partner Management</em></strong></p> <ul> <li>Serve as the first point of contact for external partners across the line, including the PR agency, performance agency production agency, and out-of-home</li> <li>This can also extend to merchants and partners, where you will be identifying co-marketing opportunities</li> <li>Translate strategy into strategic briefs, and brief these into the Content Strategist for detailed production briefs</li> <li>Support the Head of Marketing and the Product Marketing Manager in developing go-to-market strategies for products</li> <li>Support the Commercial team in client pitch scenarios</li> <li>Manage external agencies across more than one discipline to ensure delivery on brief, on time, and on budget</li> <li>Assess Ozow's participation in events and activations, determining the strategic rationale, the role the event plays, and the appropriate level of investment - importantly take full ownership of the marketing programme around these events</li> </ul> <p><strong><em>Campaign Leadership & Performance</em></strong></p> <ul> <li>Lead large-scale out-of-home and digital campaigns end to end</li> <li>Use funnel and campaign performance data, including lead volume, conversion, transaction rates, and revenue, to assess and improve campaign impact</li> <li>Report on performance monthly, including cost per acquisition and conversion quality</li> </ul> <p><strong><em>Tool Utilization + Change Management</em></strong></p> <ul> <li>Ensure proper utilization, or introduce and embed new work management tools to support brief intake and delivery tracking</li> <li>Contribute to policy, process, and documentation to support a consistent, department-wide workflow</li> </ul> <p><strong><em>Automation and AI</em></strong></p> <ul> <li>Explore and apply AI tools to support content review, briefing, and workflow efficiency</li> <li>Identify opportunities to streamline agency and production workflows through automation where relevant</li> </ul> <p><strong>You are an ideal candidate if</strong></p> <ul> <li>You have a relevant marketing qualification (degree or equivalent)</li> <li>You have proven experience owning a content strategy end to end, not just executing content calendars - 2+ years experience</li> <li>You have experience contributing to, interpreting, and executing against a broader marketing strategy</li> <li>You have experience in fintech or fintech adjacent sectors</li> <li>You have a B2B marketing background</li> <li>You have experience managing marketing operations or departmental workflow, including brief intake and delivery management</li> <li>You have experience managing external agencies across more than one discipline, such as PR, performance, media, or production</li> <li>You have strong writing and editorial judgement, sufficient to interrogate and materially improve another person's content - 5+ years experience</li> <li>You have prior line manageme