<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p data-path-to-node="2"><strong data-path-to-node="2" data-index-in-node="0">WHAT YOU'LL DO</strong> <br><br>As a Technical Architect in our Expert Services team, you will serve as a deeply technical advisor delivering outcome-based solutions across the customer lifecycle. You will own complex technical workstreams, specializing in integrations, data strategies, and use case design to unlock the full value of the Braze Platform.</p> <p data-path-to-node="3">In this role, you will:</p> <ul data-path-to-node="4"> <li> <p data-path-to-node="4,0,0">Partner with Sales, CS, TAMs, Product, and Engineering to rapidly understand client requirements and accelerate time-to-value.</p> </li> <li> <p data-path-to-node="4,1,0">Design complex, secure technical solutions, architectures, and scopes of work tailored to unique customer needs.</p> </li> <li> <p data-path-to-node="4,2,0">Guide customers through technical onboarding, SDK/API integrations, and advanced strategic use cases.</p> </li> <li> <p data-path-to-node="4,3,0">Troubleshoot complex technical obstacles, document custom integrations, and establish engineering best practices.</p> </li> <li> <p data-path-to-node="4,4,0">Stay current with emerging trends in AI/ML and advocate for new practices that enhance platform capabilities.</p> </li> </ul> <p data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">WHO YOU ARE</strong></p> <ul data-path-to-node="6"> <li> <p data-path-to-node="6,0,0">Demonstrated track record in technical roles such as Solutions Architect, Technical Architect, TAM, or Implementation Consultant.</p> </li> <li> <p data-path-to-node="6,1,0">Strong technical background managing complex environments with deep domain knowledge in SaaS, Mobile, APIs, and Programming.</p> </li> <li> <p data-path-to-node="6,2,0">Proven experience designing and articulating complex data/system architectures to both technical and non-technical stakeholders.</p> </li> <li> <p data-path-to-node="6,3,0">Resourceful problem-solver comfortable navigating ambiguous priorities in a fast-paced environment.</p> </li> <li> <p data-path-to-node="6,4,0">Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.</p> </li> <li> <p data-path-to-node="6,5,0">Excellent cross-functional collaboration and communication skills.</p> </li> </ul> <p> #LI-Hybrid,</p><div class="content-conclusion"><p><strong>WHAT WE OFFER</strong></p> <p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.</em></p> <p>From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p> <ul> <li>Competitive compensation that may include equity</li> <li>Retirement and Employee Stock Purchase Plans</li> <li>Flexible paid time off</li> <li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li> <li>Family services that include fertility benefits and equal paid parental leave</li> <li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li> <li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li> <li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li> <li>Employee Resource Groups that provide supportive communities within Braze</li> <li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li> </ul> <p><strong>ABOUT BRAZE</strong></p> <p>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchp