<div> <h2 data-section-id="1wq2n7j" data-start="241" data-end="261"><span style="text-decoration: underline;">Position Overview</span></h2> <p data-start="263" data-end="637">JAN-PRO of Tucson is seeking a highly organized, customer-focused <strong data-start="329" data-end="357">Administrative Assistant</strong> to serve as the first point of contact for customers, Certified Business Owners (CBOs), vendors, and visitors. <strong>This is a temporary position with the potential for future opportunities based on business needs and performance.</strong> This role plays a critical part in keeping the office running smoothly while supporting franchise operations, customer service, and day-to-day administrative functions.</p> <p data-start="639" data-end="802">The ideal candidate is proactive, detail-oriented, thrives in a fast-paced office environment, and enjoys helping both internal teams and franchise owners succeed.</p> <p data-start="804" data-end="1006"><strong data-start="804" data-end="864">Bilingual proficiency in English and Spanish is required</strong>, as this position regularly supports both English- and Spanish-speaking customers and franchise owners.</p> <p data-start="804" data-end="1006"> </p> <h2 data-section-id="18w7bso" data-start="1008" data-end="1031"><span style="text-decoration: underline;">Key Responsibilities</span></h2> <h3 data-section-id="eamqw8" data-start="1033" data-end="1058">Office Administration</h3> <ul data-start="1060" data-end="1440"> <li data-section-id="1tl6egf" data-start="1060" data-end="1154">Serve as the primary point of contact for incoming phone calls, emails, and office visitors.</li> <li data-section-id="en2kj8" data-start="1155" data-end="1226">Maintain a welcoming, organized, and professional office environment.</li> <li data-section-id="cxyikw" data-start="1227" data-end="1301">Provide administrative support to the Regional Director and office team.</li> <li data-section-id="im8qmc" data-start="1302" data-end="1369">Manage office supplies, equipment, and general office operations.</li> <li data-section-id="p5614t" data-start="1370" data-end="1440">Coordinate incoming mail, documents, and other administrative tasks.</li> </ul> <h3 data-section-id="it68qt" data-start="1442" data-end="1480">Customer & Franchise Owner Support</h3> <ul data-start="1482" data-end="1898"> <li data-section-id="1g5g9bw" data-start="1482" data-end="1575">Assist customers and Certified Business Owners with general questions and service requests.</li> <li data-section-id="11526so" data-start="1576" data-end="1668">Prepare onboarding documents and welcome materials for new customers and franchise owners.</li> <li data-section-id="1338kc1" data-start="1669" data-end="1726">Maintain accurate customer and franchise owner records.</li> <li data-section-id="1k1y58q" data-start="1727" data-end="1802">Coordinate supply orders and assist with day-to-day operational requests.</li> <li data-section-id="1wx6itq" data-start="1803" data-end="1898">Route inquiries to the appropriate team members while providing exceptional customer service.</li> </ul> <h3 data-section-id="1g62myd" data-start="1900" data-end="1931">Administrative Coordination</h3> <ul data-start="1933" data-end="2343"> <li data-section-id="1qi9xge" data-start="1933" data-end="1999">Process routine paperwork, invoices, and business documentation.</li> <li data-section-id="1ha6yih" data-start="2000" data-end="2074">Assist with payment processing and other administrative financial tasks.</li> <li data-section-id="8fosyf" data-start="2075" data-end="2135">Maintain organized records while ensuring confidentiality.</li> <li data-section-id="gmj33x" data-start="2136" data-end="2216">Support lead distribution and administrative coordination between departments.</li> <li data-section-id="1vrw7bf" data-start="2217" data-end="2343">Assist with special projects and additional administrative responsibilities as needed.</li> </ul> <p> </p> <h2 data-section-id="1fm6vrb" data-start="2345" data-end="2362"><span style="text-decoration: underline;">Qualifications</span></h2> <h3 data-section-id="13hghqn" data-start="2364" data-end="2376">Required</h3> <ul data-start="2378" data-end="2761"> <li data-section-id="olc06u" data-start="2378" data-end="2428"><strong data-start="2380" data-end="2428">Bilingual in English and Spanish (required).</strong></li> <li data-section-id="1nsxph4" data-start="2429" data-end="2465">High school diploma or equivalent.</li> <li data-section-id="1tpuhma" data-start="2466" data-end="2515">Strong verbal and written communication skills.</li> <li data-section-id="ydwlt2" data-start="2516" data-end="2574">Excellent organizational skills and attention to detail.</li> <li data-section-id="1yht2n3" data-start="2575" data-end="2634">Proficiency with Microsoft Office (Word, Excel, Outlook).</li> <li data-section-id="i77nd2" data-start="2635" data-end="2702">Ability to prioritize multiple tasks in a fast-paced environment.</li> <li data-section-id="1e8qwah" data-start="2703" data-end="2761">Professional, dependable, and customer-focused attitude.</li> </ul> <h3 data-section-id="sg3hsz" data-start="2763" data-end="2776">Preferred</h3> <ul data-start="2778" data-end="3143"> <li data-section-id="1pkjwv9" data-start="2778" data-end="2923">Previous experience in an administrative assistant, receptionist, customer service, office coordinator, or similar