<div> </div> <div> <h2 data-section-id="115i9ww" data-start="310" data-end="329">Position Summary</h2> <p data-start="331" data-end="582">RBJK Marketing LLC, the largest regional sub-franchisor for JAN-PRO Cleaning & Disinfecting, is seeking an <strong data-start="438" data-end="471">Accounts Receivable Collector</strong> to support ongoing collections and accounts receivable operations across multiple commercial cleaning markets.</p> <p data-start="584" data-end="1003">This role is primarily responsible for managing the collections process, reducing aged receivable balances, and maintaining positive customer relationships while ensuring timely payment of outstanding invoices. The position also supports core accounts receivable functions including cash application, billing support, account reconciliation, and maintaining accurate financial records across a multi-entity environment.</p> <p data-start="1005" data-end="1194">The ideal candidate brings hands-on B2B collections and accounts receivable experience, is comfortable working within ERP systems, and can operate independently in a fast-paced environment.</p> <p data-start="1005" data-end="1194"> </p> <h2 data-section-id="18w7bso" data-start="1196" data-end="1219">Key Responsibilities</h2> <h3 data-section-id="o1871v" data-start="1221" data-end="1258">Collections & Accounts Receivable</h3> <ul data-start="1260" data-end="2301"> <li data-section-id="ksaqa0" data-start="1260" data-end="1378">Manage a portfolio of customer accounts, proactively monitoring aging reports and following up on past-due balances.</li> <li data-section-id="1gyvkbu" data-start="1379" data-end="1508">Conduct collection outreach via phone and email to secure timely payment while maintaining professional customer relationships.</li> <li data-section-id="1vbldp4" data-start="1509" data-end="1610">Document all collection activity, payment commitments, and follow-up actions within the ERP system.</li> <li data-section-id="1124f2a" data-start="1611" data-end="1741">Investigate delinquent accounts by reviewing billing history, service agreements, payment trends, and prior collection activity.</li> <li data-section-id="l99t4y" data-start="1742" data-end="1850">Collaborate with customers to resolve payment issues and negotiate appropriate resolutions when necessary.</li> <li data-section-id="g8zc3w" data-start="1851" data-end="1935">Escalate high-risk or severely delinquent accounts to management when appropriate.</li> <li data-section-id="wb7gaa" data-start="1936" data-end="2089">Partner with Operations, Sales, and Customer Service to resolve billing disputes, pricing discrepancies, and service-related issues that delay payment.</li> <li data-section-id="17g17uk" data-start="2090" data-end="2186">Process write-offs, credit memos, and billing adjustments in accordance with company policies.</li> <li data-section-id="3s6h03" data-start="2187" data-end="2301">Support ongoing AR reporting by providing visibility into aging trends, collection activity, and account status.</li> </ul> <h3 data-section-id="1ahvstb" data-start="2303" data-end="2345">Cash Application & Account Maintenance</h3> <ul data-start="2347" data-end="2729"> <li data-section-id="ymri4a" data-start="2347" data-end="2429">Apply customer payments accurately and reconcile cash receipts to open invoices.</li> <li data-section-id="uw3jbi" data-start="2430" data-end="2552">Maintain accurate customer account records, including detailed notes, contact information, and supporting documentation.</li> <li data-section-id="9vmjgf" data-start="2553" data-end="2635">Reconcile account balances and research unapplied cash or payment discrepancies.</li> <li data-section-id="4d911o" data-start="2636" data-end="2729">Send dunning notices using system-generated templates and customer segmentation strategies.</li> </ul> <h3 data-section-id="221wv6" data-start="2731" data-end="2750">Billing Support</h3> <ul data-start="2752" data-end="3070"> <li data-section-id="14g559b" data-start="2752" data-end="2847">Assist with billing cycle activities, including invoice review, validation, and distribution.</li> <li data-section-id="y8ezgb" data-start="2848" data-end="2956">Identify and escalate billing discrepancies, disputed charges, and invoice errors that impact collections.</li> <li data-section-id="10khd7v" data-start="2957" data-end="3070">Support continuous improvement of collections and AR processes to improve cash flow and operational efficiency.</li> </ul> <p> </p> <h2 data-section-id="1cpo032" data-start="3072" data-end="3098">Required Qualifications</h2> <ul data-start="3100" data-end="3797"> <li data-section-id="12zkvt9" data-start="3100" data-end="3196">3+ years of experience in <strong data-start="3128" data-end="3196">B2B collections, accounts receivable, or credit and collections.</strong></li> <li data-section-id="raojbd" data-start="3197" data-end="3313">Demonstrated success collecting on past-due commercial accounts while maintaining positive customer relationships.</li> <li data-section-id="lbjpu2" data-start="3314" data-end="3352">Experience working with ERP systems.</li> <li data-section-id="1wegucv" data-start="3353" data-end="3445">Intermediate to advanced Excel skills (VLOOKUP/XLOOKUP, PivotTables, filtering, formulas).</li> <li data-section-id="1ffigqz" data-start="3446" data-end="3570">Strong analytical and problem-solving skills with the ability to research and resolve account discrepancies independently.</li> <li data-sec