<h3><strong><img style="max-width: 100%;" src="https://wargaming.com/media/ckeditor_uploads/2025/08/26/Banner-SM-648%20x%20211-Version300ppi.png" alt="" width="648"></strong></h3> <h3><strong>Job Overview</strong></h3> <p><span class="TextRun SCXW190355949 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW190355949 BCX0">The Head of Administration leads workplace operations</span><span class="NormalTextRun SCXW190355949 BCX0"> in our Prague studio</span><span class="NormalTextRun SCXW190355949 BCX0">, ensuring a safe, </span><span class="NormalTextRun SCXW190355949 BCX0">efficient</span><span class="NormalTextRun SCXW190355949 BCX0"> and engaging environment for employees. The</span><span class="NormalTextRun SCXW190355949 BCX0"> role will</span><span class="NormalTextRun SCXW190355949 BCX0"> oversee facilities, suppliers, </span><span class="NormalTextRun SCXW190355949 BCX0">budgets</span><span class="NormalTextRun SCXW190355949 BCX0"> and workplace projects, while leading and developing the administration team and driving continuous improvements</span> <span class="NormalTextRun SCXW190355949 BCX0">to ensure our people and workplace environment support the company's goals.</span></span><span class="EOP Selected SCXW190355949 BCX0" data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <h3><strong>Reports to:</strong></h3> <p>Chief Locations Officer</p> <h3><strong>What will you do?</strong></h3> <ul> <li>Leads workplace operations and sets objectives for service quality, compliance, and cost control.</li> <li>Defines service expectations for Workplace Experience Specialists and allocates resources to align with Employee Experience priorities.</li> <li>Oversees facilities operations including building maintenance, repairs, and preventive maintenance to ensure safe and reliable workplaces.</li> <li>Manages workplace projects, events and modifications (design/planning, scheduling, and execution), including cost estimates for labor, materials, and equipment.</li> <li>Approves changes to processes and vendor arrangements that affect cost, service quality, and the ability to support Employee Experience programs</li> <li>Monitors spend, service quality, and vendor performance against agreed standards and supports resolution of complex or escalated cases.</li> <li>Develops and implements workplace policies and procedures, including space allocation/layout, facility expansion planning, and service standards.</li> <li>Leads vendor performance management (e.g., service reviews, corrective actions, escalation handling) and ensures consistent delivery.</li> <li>Participates actively in hiring, performance, and development decisions for the workplace team.</li> </ul> <h3><strong>What are we looking for?</strong></h3> <ul> <li>Demonstrable experience of owning the operational performance of a workplace/site, with the autonomy and judgement to make decisions on facilities, suppliers, budgets, employee experience and day-to-day operations.</li> <li>Proven people leadership experience, including managing, developing and motivating a small team, setting clear objectives and managing performance.</li> <li>Demonstrable experience delivering workplace projects and improvements.</li> <li>Excellent organisational, communication and problem-solving skills, with sound judgement and the ability to balance employee needs, operational requirements, compliance, service quality and cost control.</li> <li>Demonstratable experience managing multiple stakeholders</li> <li>Service-orientated mindset</li> </ul> <h3><strong>What additional skills will help you stand out?</strong></h3> <ul> <li><span data-contrast="auto">Hospitality mindset: you see workplace operations as service delivery, anticipate needs, resolve issues gracefully, and believe that how we care for our people matters as much as the work itself.</span><span data-ccp-props="{"469777462":[720],"469777927":[0],"469777928":[8]}"> </span></li> <li><span data-contrast="auto">Open-minded and forward-looking: you are curious, embrace new ideas, and proactively think about what our workplace and employee experience should look like tomorrow.</span><span data-ccp-props="{"469777462":[720],"469777927":[0],"469777928":[8]}"> </span></li> <li><span data-contrast="auto">Excellent communicator: you know how to bring people together, communicate clearly, and build trust across diverse teams and stakeholders.</span><span data-ccp-props="{"469777462":[720],"469777927":[0],"469777928":[8]}"> </span></li> <li><span data-contrast="auto">Fluent Czech and English, written and spoken</span><span data-ccp-props="{"469777462":[720],"469777927":[0],"469777928":[8]}"> </span></li> </ul> <h3><strong>Work mode</strong></h3> <ul> <li>Onsite (4 days of work from the office) </li> <li>This role isn't eligible for relocation & immigration support.</li> </ul> <h3><strong>Benefits</strong></h3> <p>Benefits and perks are tailored to the local market and culture. Our benefits in Prague include:</p> <ul> <li>5 weeks of Annual Leave per calendar year</li> <li>Additional paid time off </li> <li>Sick Leave Compensation, Maternity & Pa