<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">Who We Are</span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.</span></p></div><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><em>The primary location for this role is remote with quarterly travel for training. </em></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><em>Schedule will rotate to serve families needing later appointment times</em></strong></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><em>Central Time hours anticipated being 8:00am-4:30pm CT, 8:30am-5:00pm CT, 9:00a-5:30pm CT, 9:30am-6:00pm CT. May require shifts in EST/PST.</em></strong></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><em>Eastern Time hours anticipated being 8:00am-4:30pm ET, 8:30am-5:00pm ET, 9:00a-5:30pm ET, 9:30am-6:00pm ET. May require shifts in PST.</em></strong></span></li> </ul> <p><strong style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><em>Bilingual in Spanish highly preferred for this role.</em></strong></p> <p> </p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>What You’ll Do</strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">As a<strong> </strong>Medication Support Navigator at Imagine Pediatrics you will work on the clinical pharmacy team to support our mission of increasing safe days at home for children with special health and behavioral care needs.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">As an integrated care team member, the Medication Support Navigator focuses on improving medication related outcomes by supporting medication access needs for pediatric patients with chronic medical and behavioral health conditions. The medication Support Navigator works alongside the Clinical Pharmacist with primary responsibilities including maintenance of patient medication therapy records, accurately capturing medication histories, troubleshooting medication access barriers with community pharmacies and pharmacy benefits managers, and outreach to patient caregivers.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">In this role you will:</span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Manage, triage, and assign clinical pharmacy referrals to appropriate clinical pharmacy team member</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Support internal and external team members in the clinical pharmacy referral process based on patient needs</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Schedule patient/caregiver appointments for pharmacist-driven clinical programs</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Prepare charts in advance of Clinical Pharmacist appointments</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Communicates with pharmacies, insurance companies, and internal team members to resolve medication access barriers with the support of pharmacist where needed</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Completes medication histories</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Monitor incoming medication renewal requests and manage per internal protocols, where allowable by state law, and seek assistance when outside renewal protocols</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Monitor incoming prior authorization requests and prepare documentation for review by clinical pharmacist</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Demonstrates the ability to set priorities, work independently (with pharmacist oversight and r