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Bilingual Community Health Worker, Patient Engagement

imaginepediatrics · South New Jersey (Remote with travel) · Texas, United States
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<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">Who We Are</span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.</span></p></div><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none"><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"><span class="TextRun SCXW215252243 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW215252243 BCX8"><em>The primary location for this role is remote in Southern New Jersey but will entail frequent travel throughout the area. </em></span></span></span></span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">What You’ll Do</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="none"><span class="NormalTextRun SCXW223856242 BCX0">As part of the Patient Engagement Team, this role supports patients in re-engaging with Imagine Pediatrics services, ensuring they receive </span><span class="NormalTextRun SCXW223856242 BCX0">appropriate support</span><span class="NormalTextRun SCXW223856242 BCX0"> by meeting them where they are. The role partners with an interdisciplinary team to address patient needs and enhance </span><span class="NormalTextRun SCXW223856242 BCX0">re-</span><span class="NormalTextRun SCXW223856242 BCX0">engagement</span><span class="NormalTextRun SCXW223856242 BCX0"> of patients</span><span class="NormalTextRun SCXW223856242 BCX0"> who were previously enrolled but did not complete onboarding or have not actively </span><span class="NormalTextRun SCXW223856242 BCX0">utilized</span><span class="NormalTextRun SCXW223856242 BCX0"> services, ensuring they are supported in reconnecting with Imagine Pediatrics care.</span><span class="NormalTextRun SCXW223856242 BCX0"> You will:</span></span></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="none">Serve as a </span><span data-contrast="none">community-based, patient-facing resource</span><span data-contrast="none">, building relationships with patients and caregivers through direct, in-person re-engagement in assigned geographic areas</span><span data-ccp-props="{"201341983":2,"335557856":16777215,"335559739":0,"335559740":336}"> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="none">Provide </span><span data-contrast="none">hands-on support to patients and caregivers</span><span data-contrast="none">, including assisting with </span><span data-contrast="none">program re-enrollment, onboarding, and mobile app setup and utilization</span><span data-ccp-props="{"201341983":2,"335557856":16777215,"335559739":0,"335559740":336}"> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="none">Preform telephonic outreach to caregivers of attributed patients to re-engage  children in care, support seamless onboarding, and re-engage those who missed their initial onboarding visit or have not utilized services post-onboarding </span><span data-contrast="auto"> </span><span data-ccp-props="{"201341983":2,"335557856":16777215,"335559739":0,"335559740":336}"> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="none">Educate patients and caregivers on </span><span data-contrast="none">Imagine Pediatric services and available community resources</span><span data-contrast="none">, ensuring they understand how to access care and support</span><span data-ccp-props="{"201341983":2,"335557856":16777215,"335559739":0,"335559740":336}"> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="none">Maintain and gather up-to-date knowledge of </span><span data-contrast="none">local community resources</span><span data-contrast="none"> (e.g., social services, healthcare providers, SDOH supports) and connect families to appropriate services</span><span data-ccp-props="{"201341983":2,"335557856":16777215,"335559739":0,"335559740":336}"> </span></span></li> <li><span style="font-family: verdana, ge

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