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Risk CRM Analyst

growe · Warsaw · Warsaw, Masovian Voivodeship, Poland
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<h5>Growe welcomes those who are excited to:</h5> <ul> <li> <p>Monitor CRM and promotional activities from a risk perspective;</p> </li> <li> <p>Review campaign mechanics and identify potential issues before launch;</p> </li> <li> <p>Analyze user behavior and data to detect unusual patterns and anomalies;</p> </li> <li> <p>Investigate risk-related cases and prepare clear findings and recommendations;</p> </li> <li> <p>Work with BI reports and internal data to support day-to-day risk analysis;</p> </li> <li> <p>Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;</p> </li> <li> <p>Support ongoing reviews of current risk procedures and suggest areas for improvement.</p> </li> </ul> <p>We need your professional experience:</p> <ul> <li> <p>1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;</p> </li> <li> <p>Good knowledge of Excel and experience working with reports or operational data;</p> </li> <li> <p>Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;</p> </li> <li> <p>Intermediate English or higher; Ukrainian for daily communication.</p> </li> </ul> <h5>We appreciate if you have those personal features:</h5> <ul> <li> <p>Analytical mindset and attention to detail;</p> </li> <li> <p>Proactive and quick to react;</p> </li> <li> <p>Clear communication skills;</p> </li> <li> <p>Ability to learn quickly and work independently.</p> </li> </ul> <h5>We are seeking those who align with our core values:</h5> <ul class="Vacancy_vacancy__description__list__o_1gO"> <li class="Vacancy_vacancy__description__list__item__BsZ1X"> <p>GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;</p> </li> <li class="Vacancy_vacancy__description__list__item__BsZ1X"> <p>DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;</p> </li> <li class="Vacancy_vacancy__description__list__item__BsZ1X"> <p>BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.</p> </li> </ul>

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