<h3><strong><span data-contrast="none">About Rebuild</span></strong> </h3> <p><span data-contrast="none">At Re:Build, our mission is to ensure the next generation of important products are made, at scale, in America. We are laying the foundation for a better future for our customers, employees, and communities by revitalizing America's manufacturing base and creating meaningful jobs across the country, including in historically deindustrialized regions.</span> </p> <p><span data-contrast="none">We operate an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense, electrification, medical, energy and environment, and robotics and automation.</span> </p> <p><span data-contrast="none">The way we operate is as important as the work we do. It's guided by The Re:Build Way, 16 principles that shape how we collaborate with each other, partner with our customers and vendors, and contribute to the communities where we operate. </span><em><span data-contrast="none">(link to </span></em><a href="https://rebuildmanufacturing.com/about/rebuild-way/"><span data-contrast="auto">The Re:Build Way principles</span></a><em><span data-contrast="none">)</span></em> </p> <p> </p> <h2><strong><u>Opportunity</u></strong></h2> <p>Exciting opportunity to work in a fast-growing multi-site manufacturing conglomerate. This will be an impactful role, and one in which you will enjoy working with industry veterans in a fast-paced environment with considerable learning potential and autonomy. <em> </em>This position will be responsible for providing end-users with advanced IT support for hardware, software, applications, operating systems, and connectivity. This position will also provide occasional evening and weekend support. Seeking an individual with a customer service focus, strong organization skills, and superb communication and problem-solving abilities combined with a solid technical expertise. </p> <p><strong> </strong><strong><u>Critical Attributes:</u></strong></p> <ul> <li>Exceptional organizational skills: able to perform in a fast-paced and dynamic work environment and document progress and activities to better the team</li> <li>Analytical problem solver who excels at addressing issues, even in situations involving unfamiliar applications or services</li> <li>Metrics Driven: keeps score with a desire to continuously improve</li> <li>Phenomenal teammate: enthusiasm and positive attitude, ability to work as a member of cross-disciplinary teams</li> <li>Capable communicator with good communication abilities in written and verbal formats</li> <li>Self-starter: not expected to know everything, you’re comfortable RTFM or using the Google but also know when to ask for help</li> <li>The ideal candidate must pass a background check and have reliable & acceptable references</li> </ul> <p><strong><u>Principal Responsibilities and Standards</u></strong></p> <ul> <li>Responsible for the maintenance, configuration, and reliable operation of computer systems</li> <li>Designs, deploys, and maintains technical solutions to business problems with a focus on technology, documentation, and training</li> <li>Monitors, fixes, and solves hardware and software errors by running diagnostics, detailing problems and resolutions, prioritizing problems, and assessing impact of issues.</li> <li>Performs upgrades to server hardware, operating systems, and software to ensure the necessary levels of security, availability, and functionality of critically important services</li> <li>Implements appropriate processes for data protection, disaster recovery, and failover procedures, including execution, testing, and security of regular backups</li> <li>Leads desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li> <li>Coordinates with IT personnel across all Re:Build sites and external service providers</li> </ul> <p><strong><u>Qualifications </u></strong></p> <ul> <li>3-5 years’ experience administering IT systems and resolving user issues.</li> <li>Demonstrable understanding of Microsoft technologies including Windows 10/11, Windows Server 2012R2-2022, Active Directory, Microsoft 365 & Entra ID, Azure, and PowerShell through professional experience, certifications, and/or personal projects.</li> <li>Demonstrable understanding of networking concepts and methodologies to address challenges.</li> <li>Familiarity with virtualization technologies and cloud platforms, such as VMware, AWS, and Azure.</li> <li>Familiarity with other scripting, programming, or query languages such as Python, Bash, C#, JavaScript, SQL, KQL, etc. a plus.</li> <li>Familiarity with Linux and MacOS a plus.</li> <li>Experience supporting critical enterprise software (e.g., ERP and Manufacturing Execution Systems area) a plus.</li> <li>Willingness to work occasional evenings and weekends.</li> <li>Willingness to travel (<10%).</li> <li>Fluency in written and spoken English.</li> </ul> <p> </p> <p><span da