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Senior Product Manager (Enterprise MCP/AI Control Plane)

workato · Palo Alto, California · Palo Alto, California, United States
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<div class="content-intro"><h2><span style="color: rgb(8, 55, 99);"><strong>About Workato</strong></span></h2> <p><span style="color: rgb(8, 55, 99);">Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit <span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.workato.com/" data-tooltip-link-label="undefined">workato.com</a>.</span></span></p> <h2><span style="color: rgb(8, 55, 99);"><strong>Why join us?</strong></span></h2> <p><span style="color: rgb(8, 55, 99);">Ultimately, Workato believes in fostering a <strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong>. We are driven by <strong>innovation </strong>and looking for<strong> team players </strong>who want to actively build our company. </span></p> <p><span style="color: rgb(8, 55, 99);">But, we also believe in <strong>balancing productivity with self-care</strong>. That’s why we offer all of our employees a vibrant and dynamic work environment <span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="http://www.workato.com/careers">along with a multitude of benefits</a></span> they can enjoy inside and outside of their work lives. </span></p> <p><span style="color: rgb(8, 55, 99);">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p> <p><span style="color: rgb(8, 55, 99);">Also, feel free to check out why:</span></p> <ul> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12">Business Insider</a></span> named us an “enterprise startup to bet your career on”</span></li> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.forbes.com/cloud100/#a57477b5f941">Forbes’ Cloud 100</a></span> recognized us as one of the top 100 private cloud companies in the world</span></li> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><a style="color: rgb(8, 55, 99);" href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="color: rgb(0, 212, 216);">Deloitte Tech Fast 500</span></a> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></li> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><a style="color: rgb(8, 55, 99);" href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="color: rgb(0, 212, 216);">Quartz</span></a> ranked us the #1 best company for remote workers</span></li> </ul></div><h1><strong>Responsibilities</strong></h1> <p>The Model Context Protocol (MCP) is rapidly becoming the standard for how AI agents connect to enterprise systems — and Workato is building the gateway, governance, and runtime layer that makes MCP safe and scalable for the largest enterprises in the world. We are looking for a Senior Product Manager to own critical pieces of our Enterprise MCP roadmap and help shape how thousands of customers expose their tools, data, and workflows to AI agents.</p> <p>You'll work at the intersection of API management, identity, and AI infrastructure. Your decisions will shape how AI agents authenticate, what they're allowed to do, and how enterprises observe and govern agent behavior across hundreds of MCP servers and millions of tool invocations.</p> <p>This is a builder role on a small, senior team. You'll write PRDs that go straight into engineering, run customer design partners, present to analysts, and partner with GTM to land enterprise deals. If you've been waiting for the right moment to go deep on agentic infrastructure with the API and gateway chops you've built — this is it.</p> <p><span style="font-weight: 400;">In this role, y</span><span style="font-weight: 400;">ou will also be responsible to:</span></p> <ul> <li> <p><strong>MCP Gateway capabilities</strong> — Drive the roadmap for one or more pillars of our gateway: authentication and identity (OAuth, OIDC, DCR, M2M), policy enforcement, observability, or runtime performance.</p> </li> <li> <p><strong>MCP server lifecycle</strong> — Define how MCP servers are designed, published, versioned, and governed across customer environments. Set quality bars and develop the frameworks (tiering, certification, server design best practices) that scale across the ecosystem.</p> </li> <li> <p><strong>Enterprise readiness</strong> — Translate enterprise security, complian

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