<p><strong><span data-contrast="none">About Coupang Play</span></strong><span data-ccp-props="{"134245417":false}"> </span></p> <p><span data-contrast="none">Coupang Play is an OTT video streaming service. We offer a wide range of content, including Original Series, TV Shows, Movies, and Sports.</span><span data-ccp-props="{"134245417":false}"> </span></p> <p><span data-contrast="none">We are in the business of delivering exceptional storytelling. We produce award-winning scripted and unscripted Original Series, such as “Boyhood</span><span data-contrast="none">”,</span><span data-contrast="none"> “Anna</span><span data-contrast="none">”,</span><span data-contrast="none"> and “SNL Korea</span><span data-contrast="none">”.</span><span data-contrast="none"> We believe Sports can also be elevated by creative storytelling. Play is now an authoritative destination for Sports, broadcasting K-League, La Liga, Bundesliga, F1, NFL, and other leading leagues and tournaments. We also offer some of the latest movies that were just released in local theaters, bringing more exceptional storytelling to our customers</span><span data-contrast="none">.</span><span data-ccp-props="{"134245417":false}"> </span></p> <p><span data-contrast="none">To ensure that we deliver all content seamlessly, we invest in Engineering, Product, and Design. Coupang Play is available on all mobile devices, tablets, PC, Smart TV, Apple TV, and Android TV. Our teams keep optimizing how customers discover and stream both VOD and Live content. That includes investments in frontend, backend, and infrastructural developments. We also embrace Machine Learning to refine our CX.</span><span data-ccp-props="{"134245417":false}"> </span></p> <p><span data-contrast="none">We are still very early in our growth stage. If you enjoy solving complex problems using industry-leading technology or unconventional business approaches, please join us. We are building a world-class team of problem-solvers, all dedicated to delivering exceptional storytelling to our customers</span><span data-contrast="none">.</span><span data-ccp-props="{"134245417":false}"> </span></p> <p> </p> <p><strong>Role Overview </strong></p> <div> <p>As a <strong>Staff Machine Learning Engineer</strong> at Coupang Play, you will help shape the content discovery experience across our growing catalog of streaming video-on-demand titles, live events, and transactional video content.</p> <p>You will lead the architecture, development, and evolution of large-scale search, retrieval, ranking, recommendation, and personalization systems that connect users with the most relevant content. Working closely with Machine Learning Scientists, Product Managers, and Engineering teams, you will build scalable, data-driven solutions that leverage user behavior, content understanding, and modern machine learning techniques to improve relevance, engagement, and overall customer experience.</p> <p> </p> </div> <p><strong>What You Will Do </strong></p> <ul> <li> <div>Own the architecture, development, and evolution of large-scale search, retrieval, ranking, recommendation, and personalization platforms.</div> </li> <li> <div>Build content discovery solutions that help users find relevant content through search, recommendations, and personalized experiences.</div> </li> <li> <div>Develop machine learning-driven systems that model user intent, content relationships, and user preferences to improve relevance and engagement.</div> </li> <li> <div>Design, build, and operate scalable, low-latency online serving infrastructure for real-time retrieval, ranking, and recommendation workloads.</div> </li> <li> <div>Drive continuous improvements in search and recommendation quality through experimentation, offline evaluation, and online A/B testing.</div> </li> <li> <div>Define, monitor, and optimize key business and technical metrics, including relevance, engagement, conversion, latency, and system reliability.</div> </li> <li> <div>Partner with ML Scientists, Product Managers, and cross-functional engineering teams to translate business objectives into scalable technical solutions.</div> </li> <li> <div>Evaluate and adopt emerging technologies, algorithms, and industry best practices to advance Coupang Play's content discovery capabilities.</div> </li> </ul> <p> </p> <p><strong>Basic Qualifications </strong></p> <ul> <li> <div>Bachelor's degree or higher in Computer Science, Software Engineering, Machine Learning, or a related field.</div> </li> <li> <div>7+ years of software engineering experience, including building and operating large-scale search, retrieval, recommendation, ranking, personalization, or other relevance-driven systems.</div> </li> <li> <div>Proven experience designing and building distributed backend systems with a strong focus on scalability, reliability, and low-latency performance.</div> </li> <li> <div>Strong programming skills in Python and at least one additional language such as Go, Java, Scala, or C++.</div> </li> <li> <div>Experience with cloud-native infrastructure and modern software engineering practices.</div> </li> <li> <div>Familiarity