<p><strong>About the FT</strong></p> <p>The Financial Times is one of the world's leading business news organisations, recognised internationally for its authority, integrity and accuracy.</p> <p>Trust sits at the heart of the FT. That means not only producing journalism our readers can rely on, but also being thoughtful, transparent and responsible in how we design our products and use customer data.</p> <p>Our Product & Technology organisation plays a central role in helping the FT deliver on this ambition, building products and experiences that serve our customers while supporting the long-term growth of the business.</p> <p>We are looking for a Senior Product Manager, Privacy to lead this important product area on a fixed-term basis, covering maternity leave until the end December, 2027.</p> <p><strong>The role</strong></p> <p>Privacy is an increasingly important part of the customer experience.</p> <p>Customers should be able to understand how their information is used, make meaningful choices and feel confident that the FT acts responsibly with their data. Our ambition is to make privacy a reason for customers to trust the FT.</p> <p>As Senior Product Manager for the Privacy team, you will lead the product strategy and roadmap for this area.</p> <p>You will work across Product, Engineering, Design, Research, Data, Legal, Compliance, Marketing and commercial teams to turn complex customer, regulatory, technical and business needs into simple, trustworthy product experiences.</p> <p>It is a product leadership role focused on how the FT can create clearer, simpler and more transparent experiences, while ensuring that privacy and responsible data use are embedded into the way we build products. </p> <p>You will help us work towards an ambition of being one of the most trusted digital organisations in how we handle customer data and privacy choices.</p> <p><strong>What you'll work on</strong></p> <p>You will lead the evolution of the FT's privacy and consent experience, including areas such as:</p> <ul> <li><strong>Customer trust:</strong> Identifying opportunities to strengthen trust through clear, transparent and respectful privacy experiences.</li> <li><strong>Customer choice:</strong> Making it easier for customers to understand and manage how their data is used.</li> <li><strong>Privacy experience:</strong> Creating simpler and more consistent experiences across customer journeys.</li> <li><strong>Responsible data use:</strong> Helping ensure that product teams use customer data in ways that are responsible, understandable and aligned with customer expectations.</li> <li><strong>Privacy by design:</strong> Working with teams across the FT to embed privacy thinking earlier in product and technology development.</li> <li><strong>Measurement and insight:</strong> Developing a better understanding of how customers interact with privacy choices and how those experiences affect trust and engagement.</li> <li><strong>Experimentation:</strong> Using customer research and responsible experimentation to improve how privacy choices are communicated and experienced.</li> <li><strong>Regulatory change:</strong> Working with Legal, Compliance and Data Governance colleagues to ensure that evolving requirements are translated into scalable and customer-friendly product solutions.</li> <li><strong>Product foundations:</strong> Helping improve the systems, processes and ownership models that support privacy experiences across the FT, powering more personalised journeys.</li> </ul> <p><strong>What you'll do</strong></p> <p><strong>Set the product direction</strong></p> <p>Define and communicate a clear product vision, strategy and roadmap for the Privacy team</p> <p>Identify the most important customer and business problems to solve and translate them into measurable outcomes.</p> <p>Balance customer trust, regulatory responsibilities, product experience, technical sustainability and business needs when setting priorities.</p> <p>Look beyond individual requirements or projects to build capabilities that can support the FT over the long term.</p> <p><strong>Champion the customer</strong></p> <p>Make the customer perspective central to privacy product decisions.</p> <p>Work with Research, Design and Data teams to understand how customers perceive privacy, data use and consent.</p> <p>Identify areas where experiences may be confusing, inconsistent or unnecessarily difficult.</p> <p>Advocate for simple language, meaningful choices and experiences that help customers feel informed and in control.</p> <p><strong>Lead complex cross-functional work</strong></p> <p>Lead initiatives involving multiple product and technology teams and a wide range of business stakeholders.</p> <p>Work closely with Engineering and Architecture colleagues to understand technical opportunities, constraints and dependencies.</p> <p>Partner with Legal, Compliance and Data Governance teams to translate specialist requirements into effective customer and product solutions.</p> <p>Build strong relationships across the FT and create alignment where different teams have competing needs or priorities.</p> <p><strong>Use evidence to make decisions</strong></p> <p>Define meaningful measures of success and use data and customer research to unde