<p><strong>ABOUT BASELAYER</strong></p> <hr> <p>Every business in America needs a bank account to exist. The system that decides whether they're real, who's behind them, and whether they're a risk, runs on infrastructure from the 1980s. We're rebuilding that layer from scratch.</p> <p>Baselayer is the identity layer for institutions across the United States: the most complete business graph in America and every human tied to it. We fuse public records, IRS data, sanctions lists, web signals, and fraud telemetry from 2,200+ financial institutions into a single graph that resolves any business and the humans behind it in milliseconds. The legacy credit bureaus took 50 years to build something that gets 60% match rates. We've built something that gets 98% in under two years.</p> <p>Today we're trusted by over 20% of financial institutions in America including FIS, Rho, Socure and top five US banks. But the graph is becoming infrastructure for anyone who needs to know if a business is real and worth trusting: gig platforms, marketplaces, AI companies, and commerce infrastructure at scale.</p> <p>Trust is the substrate of every financial transaction. We're rebuilding it.</p> <p><strong>ABOUT THE TEAM</strong></p> <hr> <p>AI agents are starting to transact: opening accounts, buying services, moving money on behalf of the businesses and people behind them. Every one of those transactions has a counterparty asking the question banks have always asked: who am I dealing with, and can I trust them? Today's identity infrastructure wasn't built to answer it at agent speed.</p> <p>The Agentic Economy team is extending Baselayer's business graph into the trust layer for agentic commerce: verifiable credentials that bind an agent to the verified business and human behind it, a registry counterparties can query in real time, and verification APIs that plug into the networks, platforms, and protocols where agent transactions happen.</p> <p>We run like a startup inside a startup: a small senior team led by our GM of Agentic Economy, working directly with payment networks, banks, wallet providers, and agent platforms. The category is being defined right now; the standards, seats, and infrastructure decisions of the next 18 months will be consequential for a decade.</p> <p class="whitespace-pre-wrap break-words"><strong>ABOUT THE ROLE</strong></p> <hr> <p class="whitespace-pre-wrap break-words">We're looking for a technical bridge-builder who thrives at the intersection of engineering and customer success. You have a passion for translating complex technical concepts to diverse audiences and enjoy diving into code to solve real-world problems. You're energized by helping customers implement solutions that drive measurable business value.</p> <p><strong>WHAT YOU'LL DO</strong></p> <hr> <ul> <li>Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions</li> <li>Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products</li> <li>Solution Design: Create technical documentation and implementation plans that address specific customer needs</li> <li>Product Demonstrations: Deliver technical demonstrations that showcase Baselayer's capabilities</li> <li>Cross-functional Collaboration: Work closely with sales, product, and engineering teams</li> <li>Technical Documentation: Develop implementation guides and solution architectures for various customer scenarios</li> <li>Customer Training: Educate customers on Baselayer's products and APIs</li> <li>Feedback Loop: Collect and communicate customer feedback to product and engineering teams</li> <li>Continuous Learning: Stay current with industry trends and emerging technologies in the identity verification space</li> <li>Post-implementation Support: Provide ongoing technical guidance to ensure customer success</li> </ul> <p class="whitespace-pre-wrap break-words"><strong>MINIMUM REQUIREMENTS</strong></p> <hr> <ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"> <li class="whitespace-normal break-words">You have 2+ years of experience in a technical role, product management, or customer-facing position</li> <li class="whitespace-normal break-words">You possess fundamental knowledge of API concepts and web technologies</li> <li class="whitespace-normal break-words">You're detail-oriented and able to document requirements effectively</li> <li class="whitespace-normal break-words">You're a natural problem-solver who enjoys finding solutions to complex challenges</li> <li class="whitespace-normal break-words">You're adaptable and can navigate ambiguity with confidence</li> <li class="whitespace-normal break-words">You're highly collaborative and enjoy working with cross-functional teams</li> </ul> <p class="whitespace-pre-wrap break-words"><strong>WHAT SETS YOU APART</strong></p> <hr> <ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"> <li class="whitespace-normal break-words">Experience in solutions engineering, implementation, or technical customer success</li> <li class="whitespace-normal break-words">Basic coding skills in Python or JavaScript</li> <li class="whitespace-normal break-words">Familiarity with identity verification, KYC/KYB processes, or financial compliance</li> <li cl