<div class="content-intro"><p>The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with over 3,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. <br><br>Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. <br><br>The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.</p></div><p><strong><span data-contrast="none">About the team:</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="none">The Trade Desk’s Channel Partners team is hiring a Director of Client Service to lead a front-line team of Account Managers and Traders, and act as a strategic, in-market leader for one of our largest Channel Partners. This role blends people leadership, hands-on campaign and technical oversight, and cross-functional partnership with Product, Engineering, and Business Development to ensure partner growth, product adoption, and revenue performance.</span></p> <p><span data-ccp-props="{}"><strong>What you'll do:</strong><br></span></p> <ul> <li><span data-contrast="none">Lead and grow a multidisciplinary client services team (Account Managers, Traders) supporting our Internal Software Vendor (ISV) portfolio within Channel Partners. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> <br></span><span data-contrast="none">Own senior leadership relationships and act as a primary escalation and in-market executive across this business. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Drive partner success metrics: revenue growth, adoption of API endpoints/features, conversion/ROI, and SLA adherence.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Collaborate with Product and Engineering to communicate partner needs, prioritize API/product roadmap items, and validate releases with partners.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Establish and enforce best practices, playbooks, onboarding processes, and QA for partner integrations and campaign operations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Hire, mentor, and develop managers and ICs; set team goals, performance metrics, and carry out regular performance reviews.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Create and present executive-level reporting and forecasts to internal stakeholders and partners; translate data into actionable strategies.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Lead cross-functional programs (onboarding, go-to-market launches, feature pilots) to accelerate partner time-to-value.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li style="text-align: left;"><span data-contrast="none">Manage risk and escalations proactively (technical, commercial, compliance), ensuring timely resolution and partner satisfaction.</span> <strong><span data-contrast="none"><br><br>Who you are:<br></span></strong></li> <li><span data-contrast="none">Bachelor’s degree or higher.</span></li> <li><span data-contrast="none">Hands-on experience with TTD’s platform preferred.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">8+ years in programmatic advertising, digital media, or ad tech with strong exposure to partner/agency relationships; minimum 4+ years managing client-facing teams.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Deep understanding of programmatic ecosystems, API integrations, and campaign optimization workflows.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Demonstrated success managing technical integrations or working closely with engineering/product teams.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> &l