Project Manager

<h2 class="wnfdntj wnfdnti _1ibi0s35e _1ibi0s36a" data-pm-slice="1 1 []">About AlayaCare</h2> <p class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.</p> <p class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">With 600+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.</p> <h2 class="wnfdntj wnfdnti _1ibi0s35e _1ibi0s36a">About the Role</h2> <p class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">As a Project Manager on our U.S. Homecare team, you’ll play a pivotal role in delivering successful, high-quality software implementations for our clients. Reporting to the Manager, PMO, you’ll lead a portfolio of large and enterprise-level projects from initiation through completion.</p> <p class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">You’ll serve as a trusted partner to clients and an internal leader across cross-functional teams, coordinating consultants and specialists to deliver predictable outcomes. You’ll manage project scope, timelines, resources, risks, budgets, communications, and change, while setting clear expectations around the AlayaCare delivery model and stakeholder responsibilities.</p> <h2 class="wnfdntj wnfdnti _1ibi0s35e _1ibi0s36a">What You’ll Do</h2> <ul> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Lead the planning, execution, monitoring, control, and closure of assigned implementation projects.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Define project scope, objectives, deliverables, milestones, and success measures with clients and internal stakeholders.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Create project plans, estimates, schedules, budgets, and resource requirements.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Work with resource managers to allocate project resources effectively.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Monitor project progress, deliverables, utilization, backlog hours, risks, and issues, and provide clear updates to stakeholders.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Manage project scope by evaluating change requests, negotiating their impacts, securing agreements, and obtaining sign-off.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Identify, assess, and mitigate risks throughout the project lifecycle. Escalate critical issues promptly and strategically.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Apply AlayaCare’s project management methodologies, templates, and tools consistently across assigned projects.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Foster clear communication and collaboration among client leaders, consultants, specialists, and other stakeholders.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Use your understanding of the homecare market and AlayaCare’s products to resolve challenges and keep implementations moving forward.</li> </ul> <h2 class="wnfdntj wnfdnti _1ibi0s35e _1ibi0s36a">What You Bring to the Team</h2> <ul> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">4–6 years of project management experience, ideally managing large-scale or enterprise software implementations in a professional services environment.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">A bachelor’s degree or an equivalent combination of education and experience.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Strong skills in project planning, estimation, scheduling, scope management, risk management, budget management, and change management.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Experience managing multiple projects and competing priorities in a fast-paced environment.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">The ability to communicate clearly and concisely in plain English, both verbally and in writing.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Excellent communication, interpersonal, and stakeholder-management skills, including the confidence to work with client leadership.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">The ability to identify, explain, and resolve complex project challenges.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">A client-focused mindset and a genuine interest in understanding client needs and developing practical solutions.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Strong leadership, influencing, and collaboration skills, with the ability to manage workloads across teams and move initiatives forward.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Strong attention to detail, sound judgment, initiative, and the ability to work independently.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">The ability to learn quickly, adapt to process changes, and contribute proactively to team initiatives.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">A project management certification, such as PMP, CAPM, PRINCE2, PMI-ACP, or a comparable certification, is considered an asset but is not required.</li> <li class="wnfdntw _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Willingness to travel occasionally,