Concierge Receptionist / Front Desk

<div id="job-details" class="jobs-box__html-content jobs-description-content__text t-14 t-normal" data-artdeco-is-focused="true"> <p><span data-contrast="none"><span data-ccp-parastyle="Normal0" data-ccp-parastyle-defn="{"ObjectId":"dfa2f198-869b-5ae6-b258-1776ade8776a|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"3",201342449,"1",469777841,"Calibri",469777842,"Calibri",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"24",469775450,"Normal0",201340122,"2",134234082,"true",134233614,"true",469778129,"Normal0",335572020,"1",469778324,"Normal"]}">Sollis Health is looking for a passionate, customer service and hospitality-driven, Concierge Receptionist </span><span data-ccp-parastyle="Normal0">to play </span><span data-ccp-parastyle="Normal0">an important role</span><span data-ccp-parastyle="Normal0"> in our </span><span data-ccp-parastyle="Normal0">member’s</span><span data-ccp-parastyle="Normal0"> experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process.</span></span><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":276}"> </span></p> <p>Part Time - Saturday + Sunday 7am-7pm</p> <p><span data-contrast="none"><span data-ccp-parastyle="Normal0">Responsibilities</span></span><span data-ccp-props="{"201341983":0,"335559740":276}"> </span></p> <ul> <li><span data-contrast="auto">Greet members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high level of customer service. </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Manage patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Enter membership leads and patient demographics into Salesforce</span><span data-ccp-parastyle="Normal0">.  </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Schedule follow-up appointments for medical evaluations, </span><span data-ccp-parastyle="Normal0">vaccinations</span><span data-ccp-parastyle="Normal0"> and house calls as appropriate</span><span data-ccp-parastyle="Normal0">.  </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Address any member questions or concerns promptly and escalate them as needed</span><span data-ccp-parastyle="Normal0">.  </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Answer the Sollis medical hotline as needed and direct patients to the </span><span data-ccp-parastyle="Normal0">appropriate team</span><span data-ccp-parastyle="Normal0"> members for their medical care, billing </span><span data-ccp-parastyle="Normal0">questions</span><span data-ccp-parastyle="Normal0"> or other needs </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Keep the office space and the entire clinic clean and presentable meeting </span><span data-ccp-parastyle="Normal0">Sollis</span><span data-ccp-parastyle="Normal0"> brand standards. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Distribute mail and </span><span data-ccp-parastyle="Normal0">facilitating</span><span data-ccp-parastyle="Normal0"> mailing items to members and </span><span data-ccp-parastyle="Normal0">signing for</span><span data-ccp-parastyle="Normal0"> packages on occasion. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Check inventory, </span><span data-ccp-parastyle="Normal0">ensuring</span><span data-ccp-parastyle="Normal0"> rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Normal0">Perform related duties as required</span><span data-ccp-parastyle="Normal0">.  </span></span><span data-ccp-props="{"134233117":f