<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad</strong><strong><br></strong>Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Being a Dialer</strong></span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt;"><strong>Your role</strong></span></p> <p><span style="font-size: 12pt;">As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision makers. You’ll connect with prospects using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!</span></p> <p><span style="font-size: 12pt;">This position reports to our Director, Sales Development and is based in our Temep, AZ Office.</span></p> <p><span style="font-size: 12pt;"><strong>What you’ll do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Consistently meet or exceed quota of sales qualified opportunities for Dialpad’s Account Executive team.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Embrace a growth mindset by prioritizing sales enablement activities.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Skills you’ll bring</strong><em> </em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">1+ year of experience in a Sales Development or similar customer-facing role.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Efficient, organized and detail-oriented.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Highly motivated and committed to achieving success, both individually and within a team.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent verbal and written communication skills and confidence.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated sense of curiosity, motivation and resourcefulness.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience in SaaS sales preferred.</span></li&