<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>So, what’s the role all about?</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The Project Manager (PM) in NiCE Actimize Professional Services is accountable for end‑to‑end delivery of client implementations, from Sales handover through Go‑Live and transition to Managed Services / Support.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The PM owns delivery governance, scope, schedule, budget, risk management, and client communication, ensuring projects are delivered on time, within scope, and in line with contractual commitments, using the PS Actimize Project Delivery Methodology (PDM).</span></p> <p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Travel: As required for customer engagements</span></strong></p> <p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Timing: US Shift (5 PM to 2 AM IST)</span></strong></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>How will you make an impact?</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop and maintain the <strong>integrated project plan</strong>, covering all cloud project lifecycle phases</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own <strong>scope, schedule, budget, and resource planning</strong></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Establish and maintain <strong>RAID (Risks, Assumptions, Issues, Dependencies)</strong></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Define and manage the <strong>communication plan</strong> (weekly status, SteerCo, exec updates)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Drive day‑to‑day execution across Business Analysis, Architecture, Data, Configuration, and Testing teams</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Track progress against milestones and proactively manage slippage</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Coordinate cross‑functional dependencies (PS, DevOps, AppOps, Product, Client)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Act as the <strong>single point of accountability</strong> for delivery outcomes</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage <strong>scope changes</strong> through formal Change Request / Change Order processes</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own <strong>project financials</strong>: forecasting, burn tracking, margin awareness, and invoicing alignment</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Escalate risks impacting scope, timeline, or commercials early and transparently</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Coordinate Go‑Live activities with Ops and Client teams</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Track and manage UAT issues to closure</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Have you got what it takes?</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">8–12 years of experience in <strong>enterprise software / SaaS project management</strong></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong experience delivering &l