<div class="content-intro"><p>Here at Appian, our values of <strong>Intensity </strong>and <strong>Excellence </strong>define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.</p></div><p>Are you a visionary technical leader who can architect mission-critical cloud solutions and serve as a trusted advisor to customers? Drive digital modernization.</p> <p><strong>Location:</strong> Mexico City, MX | <strong>Work Model:</strong> Hybrid (4 days/week on-site)</p> <h3>About the Team</h3> <p>Appian Customer Success is obsessed with supporting our customers’ missions by delivering transformative, high-velocity automation solutions. Our Architecture team works hand-in-hand with customers, advising and supporting them on how to design, secure, and deliver resilient enterprise systems. By joining this elite technical group, you will lead the creation of innovative market offerings that accelerate agency modernization using our <strong>AI-Powered Process Automation</strong> platform.</p> <h3>The Opportunity</h3> <p>As a Solution Architect within our Customer Success division, you will operate as a premier technical leader and trusted advisor to high-profile clients. This role is vital right now because customers are rapidly shifting toward secure, unified cloud architectures. You will combine your advanced engineering, product, and business skills to design integrated architectures, navigate complex compliance, author winning technical proposals, and empower agencies to achieve true <strong>Enterprise-Grade Orchestration</strong>.</p> <h3>What You’ll Do</h3> <ul> <li><strong>Architect Secure Solutions:</strong> Advise customers on the technical design, multi-tier architecture, and deployment of Appian solutions across hybrid environments.</li> <li><strong>Lead DevSecOps & Automation:</strong> Guide clients on cutting-edge software development practices, program governance, and delivery automation—including Infrastructure Automation and modern <strong>DevSecOps</strong> pipelines.</li> <li><strong>Champion Agile Execution:</strong> Direct the configuration, testing, and deployment of enterprise applications following agile frameworks such as <strong>Scrum</strong> and <strong>SAFe</strong>.</li> <li><strong>Cultivate Innovation:</strong> Distill complex technical challenges into repeatable best practices, creating next-generation corporate capabilities and intellectual property to keep Appian at the forefront of the market.</li> <li><strong>Advise Executive Stakeholders:</strong> Present and vet integrated solutions, complex technical concepts, and enterprise architecture designs to senior client engineers.</li> </ul> <h3>Required Qualifications</h3> <ul> <li><strong>Education:</strong> Minimum of a Bachelor of Science or Bachelor of Arts degree in Computer Science, Engineering, or a closely related technical field.</li> <li><strong>Experience:</strong> 10+ years of multi-tier enterprise application design and architecture, combined with 5+ years of experience advising customers on cloud computing platforms.</li> <li><strong>Cloud Architecture:</strong> Proven track record architecting secure cloud environments using <strong>AWS</strong>, <strong>Google Cloud Platform (GCP)</strong>, or <strong>Microsoft Azure</strong> (e.g., C2S, <strong>JWICS</strong>, <strong>GovCloud</strong>).</li> <li><strong>Proposal & Project Mastery:</strong> Demonstrated experience authoring technical proposals/whitepapers and leading large-scale IT delivery under agile frameworks.</li> <li><strong>Certifications:</strong> Certified Scrum Master (<strong>CSM</strong>) or equivalent agile certification is required.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience accelerating IT systems through the Risk Management Framework (<strong>RMF</strong>).</li> <li>Hands-on knowledge of DevSecOps tooling and frameworks (e.g., <strong>Jenkins</strong>, <strong>Ansible</strong>, Puppet, Cucumber, <strong>JMeter</strong>).</li> <li>Professional credentials such as <strong>PMP</strong>, or advanced cloud engineering/architecture certifications (AWS, Azure, Google Cloud).</li> <li>We value experience with enterprise platforms such as <strong>Salesforce</strong> or <strong>ServiceNow</strong>, as these skills translate well into our <strong>Enterprise-Grade Orchestration</strong> environment.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.</p> <p>In addition, Appian provides gen