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Senior Solutions & Implementation Manager

payoneer · Remote, US · US-Remote
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<div class="content-intro"><p><strong>About Payoneer</strong></p> <p>Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.</p> <p>By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.</p></div><p></p> <p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Role Summary</span></strong></span></p> <p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Location: Remote, US</span></strong></span></p> <p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Full-Time</span></strong></span></p> <p></p> <p>We are seeking an innovative, proactive, and strategic-minded Senior Solutions & Implementation Manager who thrives in a fast-paced and ambiguous environment. The ideal candidate will have strong attention to detail and the ability to design and deliver scalable, high-performance technical solutions that meet client needs. You will engage with C-level executives and work cross-functionally with teams in GTM, Product, R&D, Operations, Data, and more to ensure client success while managing some of our most high-profile projects.</p> <p><strong>What you’ll do:</strong></p> <p><strong></strong></p> <ul> <li>Develop comprehensive designs, technical specifications, and solution blueprints that align with industry best practices and regulatory requirements. Create innovative, scalable, and cost-effective technical solutions for both new and existing clients.</li> <li>Act as the key project and client-facing representative, leading the implementation process from initial concept and design through testing and deployment. Ensure timely delivery and adherence to project milestones.</li> <li>Evaluate complex requirements (business, technical, security, reporting, legal/regulatory) and assess feasibility. Collaborate with internal and partner teams to distill these into functional requirements.</li> <li>Thoroughly document solutions for internal and external alignment, including drafting Business Requirement Documents (BRD) and Solution Design Documents (SDD), creating custom design flowcharts, and maintaining a comprehensive project knowledge base.</li> <li>Conduct existing solution reviews and performance optimizations to ensure the integrity, quality, and maintainability of solutions.</li> <li>Serve as a trusted advisor and technical expert during pre-sales meetings and throughout the implementation process for both external and internal points of contact.</li> </ul> <p><strong></strong></p> <p><strong>Who you are:</strong></p> <p></p> <ul> <li>7+ years of experience as a Solutions Architect or in a similar role, with a proven track record of designing and delivering complex technical solutions.</li> <li>A passion for solving complex problems and building scalable processes, coupled with strong attention to detail.</li> <li>Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.</li> <li>A proactive and strategic thinker with excellent multitasking and prioritization abilities.</li> <li>Familiarity with APIs, SaaS products, and technologies, as well as proficiency in PowerPoint, Excel, Figma/Miro, Asana, Salesforce, Azure, etc.</li> <li>Strong business understanding with a basic comfort level regarding commercials and contracts.</li> <li>Solid analytical, problem-solving, and leadership capabilities, with the ability to anticipate issues and implement effective solutions.</li> <li>Fintech background strongly preferred.</li> <li>Bachelor's degree or equivalent experience.</li> <li>Willingness to travel as needed.</li> </ul> <p></p> <p><strong>#LI-AB4</strong></p> <p><em>#LI-Remote</em></p> <p></p> <p></p><div class="content-conclusion"><p><strong><span data-contrast="auto">The Payoneer Ways of Working</span></strong><span data-ccp-props="{"335559738":240,"335559739":0}"> </span></p> <p style="line-height: 1;"><strong><span data-contrast="auto">Act as our customer’s partner on the inside</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Learning what they need and creating what will help them go further.</span></em><span data-ccp-props="{"335559739":0}"> </span></p> <p><strong><span data-contrast="auto">Do it. Own it.</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Being fearlessly accountable in everything we do.</span></em><span data-ccp-props="{"335559739":0}"> </span></p> <p><span data-ccp-props="{"335559739":0}"><strong><span da

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