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Senior Manager, Program Management (Business Planning)

coupang · Taipei, Taiwan · Taipei, Taiwan
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<p><strong><span data-contrast="none">Company Introduction</span></strong><span data-ccp-props="{"335557856":16777215,"335559739":240}"> </span></p> <p><span data-contrast="none">Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.</span> <br> <br><span data-contrast="none">Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.</span><span data-ccp-props="{"335557856":16777215,"335559739":240}"> </span></p> <p><span data-contrast="none">We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”</span><span data-ccp-props="{"335557856":16777215,"335559739":240}"> </span></p> <p><strong><span data-contrast="none">Role Overview</span></strong><span data-ccp-props="{"335557856":16777215,"335559739":240}"> </span></p> <p><span data-contrast="none">We are looking for a seasoned leader to partner closely with our Business Development team to build programs and methodologies focused on Buyability and Selection Quality. This individual will be responsible for working cross-functionally across various stakeholders including; product teams, engineering teams, catalog teams, and various business leaders. This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, and strong business acumen. Additionally, this candidate will be a self-starter, comfortable operating in ambiguous environments, and will own working with multiple operational processes across a wide range of stakeholder teams. The candidate will have a successful track record of collaborative relationship building, program and project management, experiencing leading projects, and reporting and analysis capabilities.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335557856":16777215,"335559685":0,"335559737":0,"335559738":0,"335559739":240,"335559740":279}"> </span></p> <p><strong><span data-contrast="none">What You Will Do</span></strong><span data-ccp-props="{"335557856":16777215,"335559739":240}"> </span></p> <p><span data-contrast="none">Define the vision for category growth through best-in-class inputs across availability, price sharpness and delivery experience</span><span data-ccp-props="{"335557856":16777215,"335559739":0}"> </span></p> <p><span data-contrast="none">Develop detailed plans to scale existing initiatives and create roadmap for new initiatives with clear objectives and goals</span><span data-ccp-props="{"335557856":16777215,"335559738":120,"335559739":0}"> </span></p> <p><span data-contrast="none">Partner closely with brand managers (buyer), marketing team, and pricing team to align on cross functional goals and processes for specific categories</span><span data-ccp-props="{"335557856":16777215,"335559738":120,"335559739":0}"> </span></p> <p><span data-contrast="none">Monitor program performance, resolve issues and collaborate on improvement plans to ensure seamless integration and high operational standards.</span><span data-ccp-props="{"335557856":16777215,"335559738":120,"335559739":0}"> </span></p> <p><span data-contrast="none">Create detailed category scorecard with inputs and defect metrics to understand category health. Present reports and detailed documents to stakeholders and leadership.</span><span data-ccp-props="{"335557856":16777215,"335559738":120,"335559739":0}"> </span></p> <p><span data-ccp-props="{"335557856":16777215,"335559738":120,"335559739":0}"> </span></p> <p><strong><span data-contrast="none">Basic Qualifications</span></strong><span data-ccp-props="{"335557856":16777215,"335559739":240}"> </span></p> <p><span data-contrast="none">Minimum 8 years of experience in management consulting, business operations, program management, or e-commerce General problem solver with strong strategic thinking and analytical skills who can deep dive into different problem domains</span> <br><span data-contrast="none">Business experience project/ program management, operations, or customer service within eCommerce</span> <br><span data-contrast="none">Ability to adapt to fast-changing environment</span> <br><span data-contrast="none">Ability to work independently and within a team</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335557856":16777215,"335559685":0,"335559737":0,"335559738":120,"335559739":0,"335559740":279}"> </span></p> <p><span data-contrast="none">AI/LLM proficiency preferred</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335557856":16777215,"335559685":0,"335559737":0,"335559738":120,"335559739":0,"335559740":279}"> </span></p> <p><span data-ccp-props="{"335557856":16777215,"335559738":12

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